Datacentre issue updates for June 4 (fixed)

Updated Jun 11 at 05:47 CDT (first posted Jun 4 at 09:00 CDT) by Sean in Downtime  - 0 comment(s)

Update (June 4, 09:00 CDT): Recovery work on Web27 is ongoing - we hope to have it completed within the next 12 hours. Web35 is currently down for a reboot and disk diagnostics. We hope to have service to Web35 restored soon.

Update (June 4, 10:44 CDT): Recovery work on Web27 is complete, and most customer sites on Web27 are back online. The server IP address for Web27 has changed - the new address is 70.84.101.162. Customers using third-party DNS servers (eg, not ns*.webfaction.com) will need to update their DNS info to point to the new IP.

Web35 is still down - we hope to have service to Web35 restored soon.

Update (June 4, 12:57 CDT): Web35 is now back online.