[Fixed] Web431 inaccessible

Posted in Problems by

2016-09-24 20:23 UTC: We are currently investigating the issue. As soon as we have any updates, we will post here.

2016-09-24 20:46 UTC: The server  is back online and services restored.

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[Done] Scheduled downtime for control panel on Monday, 26 Sep 2016

Posted in Scheduled downtime by

On Monday, 26 September 2016, we will be taking our control panel and API offline for a brief period to facilitate an upgrade.

The downtime will begin at 10:00 UTC and should last for approximately 15 minutes.

We will update this post when the downtime begins, and when the upgrade is complete.

2016-09-26 10:00 UTC: The scheduled maintenance is starting now.

2016-09-26 10:15 UTC: The maintenance has been completed.

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[Monitoring] Web473 inaccessible

Posted in Downtime by

The server is currently not responding. We are investigating the issue and will update as soon as we have further details.

2016-09-23 15:09 UTC: We’re still investigating this issue.

2016-09-23 16:03 UTC: The issue is still under investigation.

2016-09-23 17:49 UTC: We find out that a DDoS is in place and we are mitigating it.

2016-09-23 18:55 UTC: We put the server under mitigation.

2016-09-24 23:34 UTC: The attack briefly subsided but had place into mitigation again while we continue to work towards a resolution. We appreciate your patience.

2016-09-25 22:51 UTC: The attack has subsided and mitigation has been removed. We’re continuing to monitor, please let us know if you experience any issues.

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[Fixed] Web522 inaccessible

Posted in Downtime by

The server is currently not responding. We are investigating the issue and will update as soon as we have further details.

2016-09-23 05:15 UTC The server is back online. There was a network issue due to an unexpected kernel error. Thank you for your patience.

 

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[Fixed] Web162 inaccessible

Posted in Downtime by

The server is currently not responding. We are investigating the issue and will update as soon as we have further details.

2016-09-14 12:20 UTC The server is back online.

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[Fixed] Web416 inaccessible

Posted in Uncategorized by

We are currently investigating the issue. As soon as we have any updates, we will post here.

2016-09-09 21:43 UTC: There was a networking issue that caused the server to be unavailable. This has been resolved and the server is back online.

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[Fixed] MySQL down on Web416

Posted in Problems by

The shared MySQL database service on Web416 is currently down. We’re working to restore service at this time. We’ll update this post when more information is available.

2016-09-09 11:50 UTC: The MySQL data is showing signs of corruption. We are about to recover all databases from our most recent backup. We will post more information when it becomes available.

2016-09-09 12:20 UTC: We’ve restored all MySQL data from backups. If you notice any issues, please open a support ticket.

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Web162 inaccessible

Posted in Uncategorized by

The server is currently not responding. We are investigating the issue and will update as soon as we have further details.

2016-09-07 12:51 UTC: There was a temporary network issue that caused this. The server is back online.

2016-09-10 18:45 UTC: The server is currently not responding. We are investigating the issue and will update as soon as we have further details.

2016-09-10 19:15 The server is back online. We are monitoring.

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[Fixed] Web474 inaccessible

Posted in Uncategorized by

We are currently investigating the issue and will post an update as soon as we have further details.

2016-09-04 00:46 UTC: The issue has been resolved and the server is back online now.

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[Fixed] Web339 Inaccessible

Posted in Downtime by

We are currently investigating the issue and will post an update as soon as we have further details.

2016-09-04 00:47 UTC: The issue has been resolved and the server is back online now.

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