[Done] Scheduled maintenance work on Web49 on Wednesday June 30th

Posted in Scheduled downtime by

On Wednesday June 30th, 2010 the datacenter will be performing disk maintenance on web49. This has been scheduled for 06:00 CST.

Edit: The disk maintenance has been completed and the server is fully operational.

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[Fixed] Web85 HDD upgrade on Sunday, June 20, 2010

Posted in Scheduled downtime by

Web85 will be taken down at 5pm UTC (12:00 CST) on Sunday, June 20th, 2010 for a HDD upgrade. Total downtime should not exceed two hours. We’ll update this post as the work progresses.

Edit: The work has been completed and the server is fully operational.

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[Fixed] Web48 inaccessible

Posted in Downtime by

Web48 (web48.webfaction.com) is inaccessible and the problem is being investigated by the datacenter currently.

Edit: Web48 has been manually restarted by the datacenter and is now online.

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[Done] Web90 HDD upgrade on Sunday, June 13, 2010

Posted in Scheduled downtime by

Web90 will be taken 10:00am UTC (5:00am CST) on Sunday, June 13th, 2010 for a HDD upgrade. Total downtime should not exceed two hours. We’ll update this post as the work progresses.

[10:05 UTC] The server is now down for the scheduled upgrade.
[10:25 UTC] The upgrade is now done. Web90 is fully operational again.

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[Fixed] Web65 down for emergency maintenance

Posted in Downtime by

Web65 is currently down for emergency maintenance, due to a failed drive. The datacenter technicians are currently replacing the failed drive, and rebuilding the RAID array.

[11:30 UTC] Update: The drive has been successfully replaced and the server is now fully operational again.

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[Fixed] Network outage affecting several servers

Posted in Downtime by

A network outage is currently affecting the following servers: web58, web60, web61, web62, web63, web64, web65, web66, web67, web68, web69, web70, web71, web72, web73, web74, web75, web76, web77, web78, web79, web80, web81, web82, web83, web134, web135, web136.

Our webmail and support ticket systems are also affected.

We are currently investigating the problem and hope to have it resolved soon. We will update this post with more information as the situation progresses.

18:30 UTC: There was a failure in the switch that services the rack housing the affected servers. The problem has been corrected and all of the affected servers are back online.

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[Done] Scheduled maintenance work on Sunday June 20th, 2010

Posted in Scheduled downtime by

On Sunday June 20th, 2010 the datacenter will be performing some upgrades to the network. We expect less than 20mins of downtime between 5am and 10am UTC on the following servers:

dweb32, dweb45, dweb49, dweb54, dweb57, dweb60, dweb63-dweb67, mail1, mail6, mamba, web1-web4, web15, web17, web19, web38, web44-web47, web49, web51, web55-web58, web60-web83, web134-web136, web141

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[Done] Scheduled maintenance work on Web1

Posted in Downtime by

We will be bringing Web1 down for scheduled hard drive check on June 07, 2010, 10 UTC. The server will be unavailable for approximately one hour while the work is performed.

Update June 7, 2010 12:48pm GMT: Web1 is back online.

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[Fixed] Web 1 down

Posted in Downtime by

Web1 was rebooted a few minutes ago to pick up a kernel update, but has not yet come back online. We expect service to be restored shortly.
Update June 1, 2010 09:57pm GMT: Web1 is back online.

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