[Fixed] Web192 down

Posted in Downtime by

Web192 stopped responding several minutes ago. We initiated a reboot, but the machine has not come back up yet. We’re investigating the problem and will update this entry when we have more information.

2011-05-26 17:06 UTC: Web192 is currently running a forced filesystem check.

2011-05-26 17:20 UTC: The filesystem check is 73% complete.

2011-05-26 17:29 UTC: The filesystem check is complete and Web192 is back online.

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[Done]Scheduled downtime for Web68 on Thursday, May 26th.

Posted in Downtime by

Web68 will be taken offline to have the RAID battery replaced and the RAID firmware upgraded at 2:00 p.m. UTC on Thursday, May 26th. The expected downtime is approximately 1 hour.

Update [4:05 p.m. UTC]: The maintenance on the server is finished and it is back online responding to requests.

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[Fixed] Web68 inaccessible

Posted in Problems by

Web68 is currently not responding to network requests. We’re looking into the cause of the problem and will update this post when we have more information.

2011-05-24 19:23 UTC: The server is still inaccessible, cause still under investigation.

2011-05-24 20:07 UTC: Web68 is now accessible. The problem was extremely high network utilization coming from an insecure customer application.

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[Done]Scheduled maintenance on Web96, Wednesday May 25th.

Posted in Downtime by

Web96 will be taken offline at 2:00 p.m. UTC on Wednesday, May 25th to add additional hard drives to the server. The maintenance is expected to take approximately 1 hour

Update [3:05 UTC]: The maintenance is underway. We will update this ticket as it progresses.
Update [3:33 UTC]: The maintenance is finished and the server is back online and responding to requests.

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[Done] Scheduled maintenance work on Mailbox4

Posted in Downtime by

Mailbox4 will be taken down on Wednesday, May 11th at 11:00AM GMT for disk replacement. Expected downtime should be less than one hour. We will update this post as the maintenance progresses.

2011-05-11 12:00 GMT: Maintenance has finished.

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[Fixed] Web4 file system errors

Posted in Downtime by

web4 is currently showing some file system errors. We are working on this now and will have the server back online ASAP.

[13:40 UTC] The server is running a full FSCK.

[14:40 UTC] The server is now back online. We’ll continue to monitor the server for any other issues.

[2011-05-09 08:30 UTC] The server is showing more filesystem errors. We are investigating again.

[2011-05-09 10:30 UTC] The server is back online.

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