[Fixed] Web300 unreachable

Posted in Downtime by

A short time ago web300 stopped responding to network requests. We’re investigating the issue now and will have the server back online ASAP.

2012-03-07 18:17 UTC: We have identified the problem as being a network misconfiguration and are working on resolving it at this time.

2012-03-07 19:21 UTC: The network configuration problem has been fixed and Web300 is back online.

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[Fixed] MySQL issues on Web200

Posted in Downtime by

We’ve experienced MySQL issues on Web200 earlier, which were affecting database server stability.

The database is back online and responding to requests but we discovered some of the MySQL databases had been corrupted and we are currently working on restoring them from our latest backups.

2012-03-07 20:16 UTC: The majority of MySQL databases have been restored. Remaining issues for a few customers are being addressed via support tickets.

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[Fixed] Web147 down

Posted in Downtime by

Web147 stopped responding to requests. We’ve attempted to reboot the machine, but it’s taking a while to come back up. We’re looking into the problem and will update this post as we have more information.

2012-03-05 14:43:26 UTC: Web147 is back online.

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[Done]Scheduled maintenance on Web111, March 2nd.

Posted in Scheduled downtime by

Web111 will be taken offline for a disk swap Friday, March 2nd between 09:00 UTC and 10:00 UTC. We’ll update this post as maintenance progresses.

2012-03-02 09:46 UTC Second disk in RAID has been replaced and currently rebuilding. Server back at operational status.

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