[Fixed] Web4 sites offline

Posted in Problems by

Websites hosted on Web4 are currently offline while we troubleshoot a networking problem. We hope to have service restored shortly and will update this post when we have more information.

2012-05-29 00:55 UTC: Web4 sites are back online.

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[Done] Scheduled Maintenance on Web135 on 28 May 2012.

Posted in Downtime by

On 28 May 2012 Web135 will be taken offline for a scheduled hard disk replacement. The approximate time the server will be down is expected to be 1 hour between the 4 hour window of 28 May 22:00 p.m. UTC and 02:00 a.m. UTC 29 May.

2012-05-28 23:08 UTC: Web135 will be going offline shortly for the disk replacement.

2012-05-28 22:44 UTC: Web135 is now back online and functioning normally.

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[Done]Scheduled maintenance on Web223, May 22nd.

Posted in Downtime by

Web223 will be taken down for a disk drive replacement Tuesday May 22nd between 09:00 UTC and 10:00 UTC. We will update this post as maintenance progresses.

2012-05-22 09:00 UTC We’ve been able to replace the disk without rebooting the server. The RAID is now rebuilding, the server is at operationale status.

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[Fixed] Web48, Web102, Web148 and Web91 down

Posted in Downtime by

Web48, Web102, Web148 and Web91 are currently down due to fan failures. We’re working to restore service at this time and will update this post when we have more information.

2012-05-17 18:25 UTC: web91 is back online, but web48 is now offline. We’re working to restore service at this time and will update this post when we have more information.

2012-05-17 19:25 UTC: at this time, web48, web102, and web148 are still offline. The fan issues are happening due to a problem with the firmware on those machines. Firmware is being re-flashed and we hope to have service restored soon.

2012-05-17 20:40 UTC: web48 is back online. web102 and web148 are still offline. Repairs are ongoing.

2012-05-17 21:23 UTC: web102 is back online, repairs on Web148 are ongoing.

2012-05-17 00:12 UTC: web148 is back online after a lengthy filesystem check.

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[Done]Scheduled maintenance on Web179, May 15th.

Posted in Scheduled downtime by

Web179 will be taken down for a disk drive replacement Tuesday May 15th between 14:00 UTC and 17:00 UTC. We will update this post as maintenance progresses.

14:55 UTC The disk has been replaced and RAID is rebuilding. The server is back to operational status.

15:12 UTC UPDATE: The RAID stopped rebuilding, we’re now currently investigating the issue. We will update this post as soon as possible.

15:50 UTC We replaced the drive with another new one, the RAID is now rebuilding and the server is back to operational status.

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[Done] Emergency maintenance on control panel

Posted in Downtime by

The control panel will be unavailable for the next several minutes while we perform emergency corrective maintenance. Service should be restored ASAP – we’ll update this post as soon as it is.

2012-05-12 17:32 UTC: the control panel is back online.

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[Complete] Scheduled web186 migration

Posted in Downtime by

As scheduled we are starting the migration of web186 to new hardware. During the migration services on the machine will be unavailable. We will update this post once the migration is over.

2012-05-04 09:05 GMT: The migration is complete and the server is back online.

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[Done]Scheduled maintenance on Web4, May 2nd.

Posted in Scheduled downtime by

Web4  will be taken down for a scheduled FSCK at Wednesday May 2nd between 09:00 UTC and 10:00 UTC. We will update this post as maintenance progresses.

2012-05-02 09:05 UTC FSCK is in progress.

2012-05-02  11:03 UTC FSCK completed. The server si back to operational status.

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