[Fixed]Emergency maintenance on Web237, July 14th 2012.

Posted in Downtime by

Web237 is currently down for emergency maintenance. We’ll continue to update this post with additional information as it is available.

[Wed Jul  14 19:08:33 UTC 2012] We are currently running fsck and it is at 63% now.

[Wed Jul 14 23.16 UTC 2012] The server is now back online. If you experience any problem with your website open a support ticket and we’ll look into it asap.

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[Fixed]Web220 sites offline

Posted in Downtime by

Websites hosted on Web220 are currently offline while we troubleshoot a networking problem. We hope to have service restored shortly and will update this post when we have more information

2012-07-10 19:33 UTC: the network problem was caused by a massive, sustained denial-of-service attack targeting Web220’s main IP address. We’ve switched the main IP to a new address and have emailed affected customers with the details. Customer sites are slowly coming back online as the new IP propagates through DNS.

2012-07-10 21:28 UTC: a new attack has started on web220. We’re working to restore service at this time.

2012-07-11 00:53 UTC: at this time, and for the past ~2 hours, we’ve had the attack mostly under control. Web220 is responsive and sites are online at this time. We’ll continue to actively monitor Web220 until we’re confident that the issue is resolved.

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[Fixed]Mysql problems on Web303

Posted in Downtime by

We are experiencing problems with mysql on web303, we are investigating.

The issue with mysql has been resolved.

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[Done]Emergency Maintenance on Web226, Friday, 7 July

Posted in Downtime by

Web226 is currently down for emergency maintenance. The file system went read only and required a fsck on reboot. We are currently running the fsck and we’ll continue to update this post with additional information as it is available.

2012-07-06 20:42 UTC: The fsck is finished and we’re now bringing the server online.

2012-07-06 20:46 UTC: The server is now back online.

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[Done] Emergency maintenance on Web195, July 4th 2012.

Posted in Downtime by

Web195 is down due to a read-only filesystem and we will be starting fsck on it shortly.

We will update this post with the status periodically.

[Wed Jul  4 10:09:15 UTC 2012] There was a slight problem with getting the server into rescue mode but fsck is running and is at 10% now.

[Wed Jul  4 10:34:02 UTC 2012] The FSCK is at 50% now.

[Wed Jul  4 11:33:23 UTC 2012] The FSCK is over and we are rebooting the server now.

[Wed Jul  4 11:43:05 UTC 2012] The server is back and OK now.

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[Done]Scheduled maintenance on Web160, July 4th 2012.

Posted in Scheduled downtime by

Web160 will be taken down for a disk drive replacement Wednesday July 4th 2012 between 10:00 UTC and 13:00 UTC. We will update this post as maintenance progresses.

2012-07-04 10:37 UTC The disk has been replaced and the server is at operational status

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[Done]Scheduled maintenance on Web179, July 4th 2012.

Posted in Scheduled downtime by

Web179 will be taken down for a disk drive replacement Wdnesday July 4th 2012 between 08:00 UTC and 11:00 UTC. We will update this post as maintenance progresses.

2012-07-04 08:38 UTC The disk has been replaced and server is back at operational status.

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[Fixed] Various Web and Dweb servers in USA off-line.

Posted in Downtime by

We are aware of an issue which has taken many Web and Dweb servers in the USA off-line.

We are currently working to resolve the issue and bring the servers back on-line.

When we have more information we will update this post.

 

[Update] The issue was related to network hardware and should now be resolved. If you are still experiencing an issue please submit a support ticket and we will investigate.

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