[Done] Time zone change on multiple web servers

Posted in Downtime by

In an effort to standardize the time zones used on all of our servers we will be changing the time zone on the following servers to UTC on Friday, 15th February 2013 at 9am UTC:

  • web4
  • web5
  • web11
  • web12
  • web15
  • web22
  • web23
  • web24
  • web25

Note that depending on which applications you use and how they are configured the timezone change may affect your applications. We have created some documentation on the change which is available here:

  • https://docs.webfaction.com/software/django/config.html#configuring-django-s-time-zone
  • https://docs.webfaction.com/software/php.html#setting-php-s-default-time-zone
  • https://docs.webfaction.com/software/zope-and-plone/configuring.html#configuring-zope-and-plone-time-zone
  • https://docs.webfaction.com/software/trac.html#setting-trac-s-default-time-zone

Should you have any question about this change (before or after) feel free to reply to this email and our support team will be happy to help.

2013-02-15 09:05 UTC The timezone switch has been completed.

-
-

[Complete] Scheduled Web306, Web316 migrations

Posted in Downtime by

As scheduled we are starting the migration of Web306, Web316 to new hardware. During the migration services on these machines will be unavailable. We will update this post once the migration is over.

[2013-02-27 09:55 UTC] Both migrations are complete. The servers are back online.

-
-

[Fixed] Network routing issues affecting several US servers

Posted in Downtime by

Several of our US servers are currently experiencing network routing issues. Affected servers may include:

Web239, Web241, Web240, Web238, Web310, Web311, Web312, Web313, Web236, Web234, Web232, Web233, Web235

We are investigating the issue currently.

2013-01-13 20:43 UTC A backup switch has been put in place to restore service while further troubleshooting continues on the primary switch that experienced issues.

2013-01-13 22:31 UTC We are currently replacing the switch.

2013-01-13 22:59 The switch has been replaced and all servers are back online.

-
-

[Fixed] Web28 down

Posted in Downtime by

The filesystem on web28 has gone read-only. We are taking the server down to perform and fsck to correct the problem.

2013-01-11 21:45 UTC – The filesystem check has completed and the server is back online.

-
-