The MySQL service on Web312 is currently down. We’re working to restore service and will update this post as soon as we have more information.
2013-11-21 20:50 UTC: Several corrupt databases are interfering with the restoration of the MySQL service. We’re working to isolate those databases to restore the service.
2013-11-21 22:15 UTC: We’re checking the Web312 filesystem at this moment because its filesystem became corrupt when restoring databases.
2013-11-21 23:12 UTC: The filesystem was too damaged to be recovered. We’re preparing a new server to restore backups.
013-11-22 00:50 UTC: We are still setting up the new server. We will update this post as soon as we have more information.
2013-11-22 02:11 UTC: The new server is up and running and data is being restored.
2013-11-22 05:07 UTC: PostgreSQL and MySQL Databases were restored. Home data is still being restored.
2013-11-22 13:53 UTC: Most home directories have been restored. We’re working on restoring the remaining data.
2013-11-23 09:30 UTC: 95% of home directories have now been restored. If your home directory is still missing data please open a support ticket.
2013-11-23 11:30 UTC: All home directories have now been restored. If you’re still experiencing issues please contact support.