We are currently experiencing connectivity issues with web231.
We are investigating and will restore service as quickly as possible.
2014-02-17 22:22 UTC There is a hardware issue on the server and we are going to migrate the data to new hardware. As part of the migration the server’s main IP will change from 18.104.22.168 to 22.214.171.124. If you’re using WebFaction’s DNS servers for all your domains then you don’t need to do anything. If you’re using non-WebFaction DNS servers for some of your domains then you will have to update their A records yourself. We will leave a proxy running on the old server for 10 days to redirect all HTTP and HTTPS traffic to the new server.
2014-02-18 02:00 UTC: All MySQL and PostgreSQL data has been migrated to the new server and the database servers have been started. All home directories up to the letter ‘c’ have been migrated and their sites are back up. We are working on the rest of the home directories.
2014-02-18 08:42 UTC: All home directories up to the letter ‘j’ have been migrated.
2014-02-18 12:53 UTC: All home directories up to the letter ‘m’ have been migrated.
2014-02-18 14:37 UTC: All home directories up to the letter ‘r’ have been migrated.
2014-02-18 18:00 UTC: All data has now been migrated and everything should be back to normal. If you notice any problems open a ticket and we’ll look into it asap.