[Fixed] Issue with MySQL on Web187.

Posted in Downtime by

The MySQL service on web187 is currently down. We’re working to restore service and will update this post when we have more information.

2014-05-04 09:36 UTC: We are about to re-load the MySQL data from backups.  We will post more information when it becomes available.

2014-05-05 13:39 UTC: The re-load is about 50% percent complete.

2014-05-05 14:37 UTC: All databases have been restored and MySQL is back online. If you have any problems, please open a support ticket.

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[Done] Scheduled network maintenance work affecting 15 servers on Saturday May 3rd at 12.30pm UTC

Posted in Scheduled downtime by

One of our datacenters will be performing some essential network maintenance work affecting 15 of our servers on Saturday May 3rd at 12.30pm UTC. The maintenance work will add more network redundancy to these servers. The work should take between 20 and 40 minutes and during that time the servers will lose network connectivity. The following servers are affected:

Web49
Web72
Web106
Web117
Web175
Web180
Web183
Web187
Web198
Web219
Web220
Web318
Web319
Web320
Dweb115

We will update this post as the maintenance progresses

2014-05-03 11:30 UTC: The maintenance has been started.

2014-05-03 12:00 UTC: The maintenance has been completed successfully. All affected servers are back online.

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