[Done]Scheduled maintenance on Web370, August 27th, 2014.

Posted in Scheduled downtime by

Web370 will be taken down for a HDD+cables swap and RAID Firmware upgrade, Wednesday August 27th 2014 between 07:00 UTC and 10:00 UTC. We will update this post as maintenance will progress.

2014-08-27 10:00 UTC The HDD+cables have been replaced, after upgarding the RAID firmware we found an issue on the public IP we’re currently investing it.

2014-08-27 10:10 UTC The server is back at operational status.

-
-

Service-wide reboots between August 26 and September 25, 2014.

Posted in Downtime by

We will be rebooting all customer servers beginning August 26, 2014 through September 10, 2014 to apply an important kernel update. The reboots will happen between 07:00 UTC and 14:00 UTC each day.

We will update this post each day with a list of the servers that will be rebooted the following day and keep this blog post updated as maintenance will progress.

Web22, Web23, Web24, Web25, Web27 will be rebooted Tuesday August 26th 2014.

2014-08-26 13:09 UTC The above servers are back to operational status.

Web28, Web30, Web31, Web34, Web35, Web37, Web39, Web40, Web42, Web48, Web49, Web55, Web57, Web65, Web69 will be rebooted Wednesday August 27th 2014.

2014-08-27 14:30 UTC The above servers are back to operational status.

Web70, Web72, Web74, Web75, Web80, Web83, Web91, Web95, Web99, Web102, Web105, Web106, Web108, Web114, Web117 will be rebooted Thursday August 28th 2014.

2014-08-28 13:06 UTC The above servers are back to operational status.

Web119, Web122, Web126, Web129, Web143, Web148, Web151, Web155, Web162, Web174, Web175, Web178, Web180, Web182, Web183 will be rebooted Friday August 29th 2014.

2014-08-29 13:04 UTC UTC The above servers are back to operational status.

Web186, Web187, Web198, Web199, Web200, Web208, Web209, Web210, Web211, Web213, Web216, Web217, Web218, Web219, Web220 will be rebooted Monday 1st September 2014.

2014-09-01 11:08 UTC Web216 is not able to boot after the scheduled reboot. We’re investigating the issue.

2014-09-01 11:33 UTC Web216 is back to operational status.

2014-09-01 13:38 UTC Web217 is not able to boot. We’re currently investingating the issue.

2014-09-01 13:48 UTC Web217 is back to operational status.

2014-09-01 14:21 UTC The above servers are back to operational status.

Web223, Web224, Web225, Web226, Web227, Web228, Web229, Web230, Web231, Web232, Web233, Web234, Web235, Web236, Web237 will be rebooted Tuesday 2nd September 2014.

2014-09-02 12:52 UTC The above servers are back to operational status.

Web238, Web239, Web240, Web241, Web242, Web243, Web244, Web245, Web246, Web247, Web248, Web249, Web300, Web301, Web302, Web303, Web304, Web305, Web306, Web307 will be rebooted Wednesday 3rd September 2014.

2014-09-03 10:23 Web249 is not able to boot. We’re investigating the issue.

2014-09-03 10:40 UTC Web249 is back to operational status.

2014-09-03 12:26 UTC The above servers are back to operational status.

Web308, Web309, Web310, Web311, Web312, Web313, Web314, Web315, Web316, Web317, Web318, Web319, Web320, Web321, Web322, Web323, Web324, Web325, Web326, Web327 will be rebooted Thursday September 4th 2014.

2014-09-04 09:18 UTC Web319 is not able to boot. We’re investigsting the issue.

2014-09-04 12:35 Web319 has a failing power unit preventing it to boot. We’re currently swapping it.

2014-09-04 13:05 UTC Web319 power unit has been replaced. The server is back to operational status.

2014-09-04 14:48 UTC The above servers are back to operational status.

Web328, Web329, Web330, Web331, Web332, Web333, Web334, Web335, Web336, Web337, Web338, Web339, Web340, Web341, Web342, Web343, Web344, Web345, Web346, Web347 will be rebooted Friday 5th September 2014.

2014-09-05 07:24 UTC Web328 is not able to boot. We’re currently investigating the issue.

2014-09-05 07:42 UTC Web328 is back to operational status.

2014-09-05 11:02 UTC Web342 is not able to boot. We’re currently investigating the issue.

2014-09-05 11:05 UTC Web342 is back to operational status.

2014-09-05 12:56 UTC The above servers are back to operational status.

Web348, Web349, Web350, Web351, Web352, Web353, Web354, Web355, Web356, Web357, Web358, Web359, Web360, Web361, Web362, Web363, Web364, Web365, Web366, Web367 will be rebooted Monday 8th September 2014.

2014-09-08 10:24 UTC The above servers are back to operational status.

Web368, Web369, Web370, Web371, Web372, Web373, Web374, Web375, Web376, Web377, Web378, Web379, Web380, Web381, Web382, Web383, Web384, Web385, Web386, Web387 will be rebooted Tuesday September 9th 2014.

2014-09-09 10:56  UTC The above servers are back to operational status.

Web388, Web389, Web390, Web391, Web392, Web393, Web394, Web395, Web396, Web397, Web398, Web399, Web400, Web401, Web402, Web403, Web404, Web405, Web406, Web407 will be rebooted Wednesday September 10th 2014.

2014-09-10 10:41 UTC The above servers are back to operational status.

2014-09-10 10:43 UTC We found other servers needing a reboot, the reboots end date has been extended to September 25th.

Web408, Web409, Web410, Web411, Web412, Web413, Web414, Web415, Web416, Web417, Web418, Web419, Web420, Web421, Web422, Web423, Web424, Web425, Web426, Web427 will be rebooted Thursday September 11th 2014.

2014-09-11 10:12 UTC The above servers are back to operational status.

Web428, Web429, Web430, Web431, Web432, Web433, Web434, Web435, Web436, Web437, Web438, Web439, Web440, Web441, Web442, Web443, Web444, Web445, Web446, Web447 will be rebooted Friday September 12th 2014.

2014-09-12 10:43 UTC The above servers are back to operational status.

Web448, Web449, Web450, Web451, Web452, Web453, Web454, Web455, Web456, Web457, Web458, Web459, Web460, Web461, Web462, Web463, Web464, Web465, Web466, Web467 will be rebooted Tuesday September 16th 2014.

2014-09-16 13:04 UTC The above servers are back to operational status.

2014-09-16 13:26 UTC Web468, Web469, Web470, Mailbox1, Mailbox2, Mailbox3, Mailbox4, Mailbox5, Mailbox6, Mailbox7, Mailbox8, Mailbox9, Mailbox10, Mailbox11, Mailbox12, Mailbox13 will be rebooted Wednesday September 17th 2014.

2014-09-17 13:05 UTC The above servers are back to operational status.

2014-09-17 13:49 UTC Mail5, Mail6, Mail7, Mail8, Mail9 will be rebooted Thursday September 18th 2014.

2014-09-18 12:56 UTC The above servers are back to operational status.

-
-

[Fixed] Emergency maintenance on Web469

Posted in Downtime by

An issue is preventing the machine from booting. We are working to restore service as soon as possible.  We will post updates as we have them.

2014-08-21 15:30 UTC: The machine is now able to reboot, but some of the data was lost. We are restoring from yesterday backup.

2014-08-21 16:31 UTC: The server is back online.

-
-

[Done]Scheduled maintenance on webmail.webfaction.com, August 25th, 2014.

Posted in Scheduled downtime by

webmail.webfaction.com will be taken down for upgrading, Monday August 25th 2014 between 07:00 UTC and 09:00 UTC. The maintenance should be less than 2 hours. We will update this post as maintenance will progress.

2014-08-25 07:31 UTC The upgrade has been completed, webmail.webfaction.com is back at operational status.

-
-

[Done]Scheduled maintenance on Web449, August 11th, 2014.

Posted in Downtime by

Web449 will be taken down for a HDD+cables swap and RAID Firmware upgrade Monday August 11th 2014 between 07:00 UTC and 09:00 UTC. We will update this blog post as maintenance will progress.

2014-08-11 08:33 UTC While doing the maintenance we found a defective power adapter making the server looping at boot up. We replaced the power adapter, mounted a new RAID adapter(with updated firmware) and replaced the defective HDD+cables which is now rebuilding. The server is back to operational status.

-
-

[Done] Scheduled maintenance on Mailbox7, August 10th, 2014.

Posted in Downtime by

Mailbox7 will be taken down for a HDD and cables swap Sunday August 10th 2014 at 2:00PM UTC. We will update this post as maintenance will progress.

2014-08-10 15:10 UTC: The HDD+cables have been swapped, the server is back to operational status.

2014-08-10 15:52 UTC: There is a problem with the new HDD, we are taking the machine down again to replace the drive.

2014-08-10 17:11 UTC: The machine is back online.

2014-08-11 01:57 UTC: The new HDD rebuild is currently at 45%.

2014-08-11 14:47 UTC: The raid array has finished rebuilding and the maintenance is complete.

-
-

[Done] Scheduled maintenance on Web242, August 8th, 2014.

Posted in Scheduled downtime by

Web242 will be taken down for running a fsck, Friday August 8th 2014, between 10:00 UTC and 12:00 UTC. We will update this blog post as maintenance will progress.

2014-08-08 11:49 UTC The fsck completed  and the server is back to operational status.

-
-

[Done] Emergency maintenance on Web326

Posted in Downtime by

An issue is preventing the machine from booting. We are working to restore service as soon as possible.  We will post updates as we have them.

2014-08-06 21:00 UTC: The server is back online.

-
-