[Done] Emergency maintenance on Web389, October 2nd, 2014.

Posted in Downtime by

Web389 will be taken down for a HDD+cables swap and RAID Firmware upgrade, Thursday October 2nd, 2014 between 12:00 UTC and 13:00 UTC.

We will update this post as maintenance will progress.

2014-10-02 13:47 UTC: The maintenance is taking longer than expected, we are working as quickly as possible to bring the server back online.

2014-10-02 15:01 UTC: The maintenance is over and the server is back online. The RAID is currently rebuilding so the disk subsystem’s performance will be degraded a bit for a short time.

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[Done] Emergency maintenance on Web393, October 1st, 2014.

Posted in Downtime by

Web393 will be taken down for a HDD+cables swap and RAID Firmware upgrade, Wednesday October 1st, 2014 between 13:00 UTC and 14:00 UTC. This is being done to prevent an imminent hardware failure.

We will update this post as maintenance will progress.

2014-10-01 14:07 UTC: The maintenance is over and the server is back online. The RAID is currently rebuilding so the disk subsystem’s performance will be degraded a bit for a short time.

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[Done] Scheduled maintenance on Web311, October 1st, 2014.

Posted in Scheduled downtime by

web311 will be taken down for a file system check Wednesday, October 1st 2014 between 07:00 UTC and 12:00 UTC. We will update this post as maintenance will progress.

2014-10-01 07:05 UTC: The maintenance has begun.
2014-10-01 07:30 UTC: The maintenance is complete and the server is back online.

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[Done] Scheduled maintenance on Web126, October 5th, 2014.

Posted in Downtime by

web126 will be taken down for a file system check Sunday, October 5th 2014 between 07:00 UTC and 12:00 UTC. We will update this post as maintenance will progress.

2014-10-03 07:05 UTC The maintenance has begun
2014-10-03 09:30 UTC The maintenance is still ongoing
2014-10-03 12:20 UTC The maintenance is taking longer than expected. We’ll continue updating this post
2014-10-03 14:00 UTC Maintenance is still ongoing
2014-10-03 13:00 UTC The maintenance is complete and the server is back online

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[Fixed] Read-only filesystem on Web393

Posted in Downtime by

The filesystem on Web393 is currently read-only. We’re working to restore service and will update this post when we have more information.

2014-09-23 21:31 UTC: We ran fsck on the server. It completely quickly and the server is now back to normal.

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[Done] Scheduled maintenance on Web306, September 24th, 2014.

Posted in Downtime by

Web306 will be taken down for a HDD+cables swap and RAID Firmware upgrade, Wednesday September 24th, 2014 between 07:00 UTC and 10:00 UTC. We will update this post as maintenance progresses.

07:05 UTC: The server was taken down and the maintenance has commenced.

September 24, 2014, 07:59 UTC: The maintenance is over and the server is back online. The RAID is currently rebuilding so the disk subsystem’s performance will be degraded a bit for a short time.

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[Fixed] Network disruption in Singapore

Posted in Downtime by

At the moment, all of our Singapore servers are inaccessible due to a disruption in our upstream provider’s network.

The affected servers are: web321, web322, web323, web339, web340, web360, web361, web362, web375, web379, web390, web409, web422, web423, web424, web429, web438, web442, web463

Our network provider is working to resolve this issue – we’ll update this post as soon as we have more information.

2014-09-22 01:52 UTC: Network engineers have confirmed that a software-related event has left the router in an abnormal state, and are now working to reboot the network hardware in order to restore service.

2014-09-22 02:06 UTC: Network connectivity to our Singapore servers has been restored.

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[Done] Scheduled maintenance on Web393, September 23rd, 2014.

Posted in Downtime by

Web393 will be taken down for a HDD+cables swap and RAID Firmware upgrade, Tuesday September 23rd, 2014 between 11:00 UTC and 12:00 UTC. We will update this post as maintenance will progress.

2014-09-23 11:44 UTC: The server is back at operational status.

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[Done] Scheduled maintenance on Web420, September 27th, 2014.

Posted in Downtime by

Web420 will be taken down for a fsck Saturday, September 27th 2014 between 07:00 UTC and 12:00 UTC. We will update this post as maintenance will progress.

2014-09-27 07:20 UTC The maintenance has begun
2014-09-27 07:40 UTC The maintenance is complete and the server is back online

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[Done]Scheduled maintenance on Web343, September 22nd, 2014.

Posted in Scheduled downtime by

Web343 will be taken down for a fsck Monday September 22nd 2014 between 07:00 UTC and 12:00 UTC. We will update this post as maintenance will progress.

2014-09-22 08:45 UTC The server is back at operational status.

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