[Done]Scheduled maintenance on Web300, April 3rd, 2015.

Posted in Scheduled downtime by

Web300 will be taken down for relocation Friday, April 3rd, 2015 between 04:00 UTC and 13:00 UTC.

We expect the server to be unreachable for 60 to 90 minutes. We apologize in advance for the inconvenience. Should you have any questions about this maintenance, feel free to open a support ticket and our support team will be happy to help.

2015-04-03 07:10 UTC The server is back to operational status.

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[Done] Scheduled maintenance, March 31st, 2015.

Posted in Scheduled downtime by

The following servers will be taken down for relocation on March, Tuesday 31st, 2015 between 04:00 UTC and 13:00 UTC:

Web91, Web99, Web102, Web105, Web143, Web148, Web162, Web182, Web243

We expect the server to be unreachable for 60 to 90 minutes. We apologize in advance for the inconvenience. Should you have any questions about this maintenance, feel free to open a support ticket and our support team will be happy to help.

2015-03-31 13:34 UTC All the servers are back at operational status. Web99 has filesystem in error we’re currently investigating.

2015-03-31 19:23 UTC: The filesystem on Web99 has failed, so we’re preparing a new server so that we can perform an emergency migration of Web99 to more-reliable hardware.

2015-03-31 20:33 UTC: We have setup the new machine and have starting syncing the data. As part of the migration process the main IP address will change from 108.59.9.130 to 75.126.183.213. We will update this blog post with the migration progress.

2015-03-31 21:35 UTC: All databases have been restored.

2015-03-31 23:15 UTC: Home directories up to the letter “a” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-04-01 12:05 UTC: Home directories up to the letter “c” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-04-01 03:19 UTC: Home directories up to the letter “e” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-04-01 05:17 UTC: Home directories up to the letter “l” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-04-01 07:03 UTC: The migration is now over. If you experience any issues with your sites, open a ticket and we’ll look into it ASAP. We have setup a proxy on the old server to redirect all HTTP and HTTPS traffic to the new server. The proxy will stay active for 5 days.

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[Done] Scheduled maintenance, March 30th, 2015.

Posted in Scheduled downtime by

The following servers will be taken down for relocation on March, Monday 30th, 2015 between 04:00 UTC and 13:00 UTC:

Mailbox8, Web24, Web25, Web30, Web35, Web49, Web55, Web80, Web106, Web108, Web117, Web126, Web175, Web180, Web183, Web187, Web198, Web219, Web220, Web227, Web229, Web230, Web244, Web308, Web318, Web319, Web320, Web342, Web343

We expect the server to be unreachable for 60 to 90 minutes. We apologize in advance for the inconvenience. Should you have any questions about this maintenance, feel free to open a support ticket and our support team will be happy to help.

2015-03-30 16:20 UTC: All machines are back online except web230 which we are working as fast as possible to get service restored.

2015-03-30 21:14 UTC: The filesystem on Web230 has failed, so we’re preparing a new server so that we can perform an emergency migration of Web230 to more-reliable hardware.

2015-03-30 22:26 UTC: We have setup the new machine and have starting syncing the data. As part of the migration process the main IP address will change from 108.59.2.81 to 108.168.213.80. We will update this blog post with the migration progress.

2015-03-31 00:37 UTC: Home directories up to the letter “c” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-03-31 01:19 UTC: Home directories up to the letter “g” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-03-31 04:53 UTC: Home directories up to the letter “k” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-03-31 07:52 UTC: Home directories up to the letter “q” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-03-31 13:37 UTC: Home directories up to the letter “v” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-03-31 15:47 UTC: The migration is now over. If you experience any issues with your sites open a ticket and we’ll look into it asap. We have setup a proxy on the old server to redirect all HTTP and HTTPS traffic to the new server. The proxy will stay for 5 days.

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[Done]Scheduled maintenance on webmail.webfaction.com, March 16th, 2015.

Posted in Scheduled downtime by

webmail.webfaction.com will be taken down for upgrading, Monday March 16th 2015, between 08:00 UTC and 10:00 UTC. The maintenance should be less than 2 hours. We will update this post as maintenance will progress.

2015-03-16 09:00 UTC The upgrade has been completed. The webmail service is back at operational status.

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[Done] Migration of Web469 to faster hardware on March 10th, IP address change

Posted in Downtime by

Due to performance issues on web469 we are going to migrate it to faster hardware on March 10th between 1pm and 3pm UTC.

The server’s main IP will change from 50.97.173.26 to 50.97.95.212.

If you’re using WebFaction’s DNS servers for all your domains then you don’t need to do anything.

If you’re using non-WebFaction DNS servers for some of your domains then you will have to update their A records yourself. We will leave a proxy running on the old server for 5 days to redirect all HTTP and HTTPS traffic to the new server.

2015-03-10 13:00 UTC: The migration is starting now.

2015-03-10 14:14 UTC: The migration is now over. If you experience any issues with your sites open a ticket and we’ll look into it asap. We have setup a proxy on the old server to redirect all HTTP and HTTPS traffic to the new server. The proxy will stay for 5 days.

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[Fixed] Web469 down

Posted in Downtime by

Web469 is currently inaccessible. We are investigating the issue. We will update this post as soon as we have more information.

2015-03-02 20:50 UTC: The server is back online.

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