Web389 is currently inaccessible. We are investigating the issue. We will update this post as soon as we have more information.
2015-04-10 10:50 UTC: The issue is due to an ongoing DDoS attack against Web389.
2015-04-10 11:30 UTC: Web389 is back online. The server has been placed under our DDoS mitigation system which has greatly improved the situation, but some customers may still experience intermittent packet loss and other network problems. We will keep monitoring the server.
2015-04-10 14:20 UTC: The server appears to be the target of a DNS reflection attack. At this point we have managed to keep the attack under control and the server is working normally.