[Done] Migration of Web394 to faster hardware on August 5th, IP address change

Posted in Downtime by

Due to performance issues on Web394 we are going to migrate it to faster hardware on August 5th between 6pm and 8pm UTC. Connectivity to the servers will be interrupted during the migration window. We apologize in advance for the inconvenience.

The server’s main IP will change from 37.58.75.226 to 81.95.157.175

If you’re using WebFaction’s DNS servers for all your domains then you don’t need to do anything.

If you’re using non-WebFaction DNS servers for some of your domains then you will have to update their A records yourself. We will leave a proxy running on the old server for 5 days to redirect all HTTP and HTTPS traffic to the new server.

We’ll update this post as the work progresses.

2015-08-05 19:08 UTC: The migration is starting now.

2015-08-05 21:26 UTC: The migration is now over. If you experience any issues with your sites open a ticket and we’ll look into it asap. We have setup a proxy on the old server to redirect all HTTP and HTTPS traffic to the new server. The proxy will stay for 5 days.

-
-

[Fixed] Web444 is inaccessible

Posted in Downtime by

We are currently looking into the issue and will resolve it as quickly as possible.

2015-07-30 00:41:47 UTC: Web444 is back online, we’re monitoring the server.

2015-07-30 00:45:49 UTC: Though the server is UP, there may be intermittent access or function while we troubleshoot. Please stand by.

2015-07-30 01:52:16 UTC: Web444 is inaccessible again, our System Administrators persist towards a resolution.

2015-07-30 02:07:00 UTC: Web444 is back online, please stand by for further updates.

2015-07-30 02:35:05 UTC: Web444 is back online, we’ve reduced certain traffic that was causing load spikes making it inaccessible. Please open a ticket if you have further issues and we can assist you.

-
-

[Fixed] Web241 is inaccessible

Posted in Downtime by

We are currently looking into the issue and will resolve it as quickly as possible.

2015-07-22 12:40 UTC: Web241 is back online.

2015-07-23 16:21 UTC: Web241 is inaccessible again, we are looking into the issue.

2015-07-23 16:34 UTC: Web241 is back online.

-
-

[Fixed] Web329 is inaccessible

Posted in Downtime by

We are currently looking into the issue and will resolve as quickly as possible.

2015-07-21 13:30 UTC: Web329 is back online.

-
-

[Done] Emergency maintenance on Web385, July 18, 2015.

Posted in Downtime by

Web385 will be taken down for a Power Supply replacement,
Saturday July 18th, 2015 between 7:00 A.M. UTC and 10:00 A.M. UTC.

We will update this post as maintenance progresses.

2015-07-18 07:00 UTC: Maintenance has begun.

2015-07-18 08:20 UTC: Maintenance is complete.

-
-

[Fixed] MySQL down on Web200

Posted in Problems by

The shared MySQL database service on Web200 is currently down. We’re working to restore service at this time and should have it back online shortly. We’ll update this post when more information is available.

2015-07-14 18:35 UTC: The shared MySQL database service on Web200 is back online.

-
-

[Fixed] MySQL Down on Web223

Posted in Downtime by

The MySQL service on Web223 is currently down. We’re looking into the problem and will update this post as soon as we have more information.

2015-07-14 15:57 UTC: All databases have been restored from a backup from yesterday and MySQL is back online. If you have any problems, please open a support ticket.

-
-

[Fixed] Web353 stability

Posted in Downtime by

There have been several instance of ssh being unresponsive on Web353 today. We are booting into single user mode to check the server out. We will post more information when available.

2015-07-14 00:37 UTC: The machine is back online and the server is now stable.

-
-

[Fixed] Web244 is inaccessible

Posted in Downtime by

We are currently looking into the issue and will resolve as quickly as possible.

2015-07-12 12:24 UTC Web244 is back online and the server is now stable.

-
-

[Fixed] MySQL down on Web398

Posted in Downtime by

The MySQL service on Web398 is currently down. We’re looking into the problem and will update this post as soon as we have more information.

2015-07-10 19:28 UTC: All databases have been restored and MySQL is back online. If you have any problems, please open a support ticket.

-
-