The server is currently not responding. We are looking into the issue and will post any updates as soon as possible.

2016-06-13 21:50 UTC: We are still working with our upstream provider to get the server back online.

2016-06-14 00:40 UTC: We have identified the RAID issue and are rebuilding in rescue mode to prevent any data loss.

2016-06-14 03:29 UTC: One of the failed drives in the RAID array has finished rebuilding, we are replacing the other and letting it rebuild before bringing back online.

2016-06-14 9:30 UTC: Some additional issues with the RAID setup on the server were discovered after our previous update. We have already resolved them and now we are waiting for the second drive in the RAID array to finish rebuilding. The process is currently at 20%.

2016-06-14 9:50 UTC: The process of rebuilding the second drive is currently at 40%.

2016-06-14 10:20 UTC: The process of rebuilding the second drive is currently at 60%.

2016-06-14 10:45 UTC: The process of rebuilding the second drive is currently at 76%.

2016-06-14 11:05 UTC: The process of rebuilding the second drive is currently at 88%.

2016-06-14 13:22 UTC: The servers is back online.

2016-06-14 19:20 UTC: The server went read-only, we are working on a solution.

2016-06-14 22:27 UTC: We are still working on a solution to prevent data loss.

2016-06-15 04:21 UTC: The RAID was beyond the state of recovery, we are replacing the server and will restore from backup.

2016-06-15 06:50 UTC: The server is setup and online. We have restored all databases and home directories starting with the letters ‘a’ through ‘d’.

2016-06-15 08:25 UTC: All home directories up to ‘f’ have been restored.

2016-06-15 09:25 UTC: All home directories up to ‘g’ have been restored.

2016-06-15 10:25 UTC: All home directories up to ‘i’ have been restored.

2016-06-15 14:46 UTC: All home directories up to ‘l’ have been restored.

2016-06-15 17:18 UTC: All home directories up to ‘p’ have been restored.

2016-06-15 20:17 UTC: All home directories up to ‘s’ have been restored.

2016-06-15 22:21 UTC: All accounts have been restored from backup. If you experience any issues with your sites, open a ticket and we’ll look into it ASAP.