[Done] Emergency network maintenance affecting several EU servers

Posted in Downtime by

2017-04-27 00:20 UTC: At the present time, emergency network maintenance in our EU datacenter has caused several EU servers to go offline. We’ll update this post as more information becomes available.

2017-04-27 00:29 UTC: Connectivity has been restored, we’ll continue to monitor.

-
-

[Fixed] web567 inaccessible

Posted in Downtime by

The server is currently not accessible. We are looking into this and will update as soon as we have further details.

2017-04-26 00:04 UTC: The servers is back online.

-
-

[Fixed] Web560 inaccessible

Posted in Downtime by

2017-04-25 1700 UTC: We are investigating the issue and will update the post as soon as we have further details.

2017-04-25 1730 UTC: The server is back online and serving traffic.

-
-

[Fixed] Web474 inaccessible

Posted in Downtime by

The server is currently not accessible. We are looking into this and will update as soon as we have more details.

2017-04-21 17:37 UTC: The servers is back online.

-
-

[Done] Emergency maintenance on Mailbox10, April 16, 2017

Posted in Downtime by

Mailbox10 will be taken down for an HDD swap and possibly RAID controller replacement,
Sunday April 16th, 2017 between 1:00 UTC and 5:00 UTC.

Sun Apr 16 01:15:32 UTC 2017: The server has been taken offline for maintenance

Sun Apr 16 02:15:32 UTC 2017: The failing drive has been replaced and the RAID is rebuilding (currently 3%).

Sun Apr 16 02:45:34 UTC 2017: The rebuild has failed, which indicates a faulty RAID controller, which is now being replaced.

Sun Apr 16 03:29:52 UTC 2017: The RAID controller has been replaced; now doing build/verify and rebuild.

Sun Apr 16 06:22:50 UTC 2017: The RAID controller initial build/verify is done and new HDD is rebuilding (currently 15%).

Sun Apr 16 07:00:51 UTC 2017: HDD is rebuilding (currently 35%).

Sun Apr 16 08:22:08 UTC 2017: HDD is rebuilding (currently 80%).

Sun Apr 16 08:52:54 UTC 2017: The rebuild has completed and the server is back online.

-
-

[Fixed] Read-only filesystem on Web429

Posted in Downtime by

2017-04-08 00:44 UTC: The filesystem on Web429 is currently read-only. We’re working to restore service at this time and will update this post with more information as it becomes available.

2017-04-08 00:45 UTC: We’re taking the machine down for a filesystem check.

2017-04-08 01:07 UTC: The filesystem check is complete. Some inconsistencies in the filesystem journal were repaired. The server is back online and responding normally at this time.

 

-
-

[Fixed] Incoming mail service disruption

Posted in Problems by

2017-04-03 19:03 UTC: At the present time, some of our mail.webfaction.com IMAP/POP proxies are not functioning. We’re working to resolve this and will update this post as soon as more information is available.

2017-04-03 20:14 UTC: The problem was caused by a fault in our monitoring systems. The fault has been corrected and IMAP/POP services are functioning normally.

-
-