[Done] Network Maintenance in USA on September 9th, 2019

Posted in Uncategorized by

We will be performing network maintenance on our USA based servers on September 9th, 2019 to fix a switch issue. This will also prevent network connectivity issues in the future due to better redundancy.

The maintenance will take place between 4:30 UTC and 10:00 UTC.

Connectivity to the servers may be interrupted for up to 120 minutes during the maintenance window.

2019-09-05 06:48 UTC: An emergency replacement had to be performed today and this maintenance is no longer required.

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[Fixed] Intermittent connectivity for US servers

Posted in Problems by

Connectivity to some of our servers in the US is intermittent from various locations.

We’re investigating the issue at this time and will update this post when we have more information.

2019-09-05 06:48 UTC: Connectivity has been restored to all servers with a switch replacement.

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[Fixed] Web601 connectivity issues

Posted in Uncategorized by

Customers may be experiencing connectivity issues to Web601. We are looking into the issue and will resolve it as quickly as possible.

2019-08-15 01:05 UTC: Web601 should be accessible. If you still have issues please open a support ticket.

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[Fixed] Web521 inaccessible

Posted in Uncategorized by

Web521 is currently inaccessible. We are looking into the issue and will resolve it as quickly as possible.

2019-08-14 14:58 UTC: Web521 is back online

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[Fixed] Web323 inaccessible

Posted in Downtime by

Web323 is currently inaccessible. We are looking into the issue and will resolve it as quickly as possible.

2019-08-12 07:40 UTC: Web323 is back online

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