[Fixed] Server Connectivity Issues in US

Posted in Downtime by

We are currently experiencing connectivity issues in USA affecting some servers.

Our network team is working on resolving the issue as quickly as possible.

Please watch this area for updates and progress on the incident.

2020-08-09 13:45 Our data center technicians are looking into the issue on the following servers.

Web512 IP Address: 207.38.86.249
Web513 IP Address: 207.38.86.251
Web514 IP Address: 207.38.86.252
Web515 IP Address: 207.38.86.253
Web555 IP Address: 207.38.86.26
Web556 IP Address: 207.38.86.27
Web560 IP Address: 207.38.86.91
Web563 IP Address: 207.38.86.81

 

2020-08-09 16:15 UTC: Our onsite technicians confirm all servers are online. The networking team is working on root cause as to why traffic is not routing to the servers.

2020-08-09 17:05 UTC: We have isolated the root cause to a bad router. Our team is in the process of replacing the router.

2020-08-09 18:19 UTC: Switch as been replaced and all servers are back online.

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[Fixed] Server connectivity issues in USA

Posted in Uncategorized by

We are currently experiencing connectivity issues in USA affecting some servers.

Our network team is working on resolving the issue as quickly as possible.

Please watch this area for updates and progress on the incident.

2020-08-03 15:33 UTC: All servers are back online.

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