Emergency maintenance on Web512

Posted in Downtime by

2020-11-27 14:30 UTC: Web512 is back from an emergency reboot. We plan on taking the server down for an fsck to check the file system. Please watch this area for updates and progress on the incident. We appreciate your patience.

2020-11-27 16:40 UTC: We are taking down Web512 for the fsck and will update when we have more information.

2020-11-27 18:00 UTC: The fsck is ongoing and there is no ETA at this time when it will be complete or the server back online.

2020-11-27 18:18 UTC: The fsck is complete on Web512. The server has been returned to operational status and is serving traffic. Our system administrators will continue monitoring the server closely.

-
-

Web517 stability issues

Posted in Downtime by

2020-11-20 05:38 UTC: We’ve been addressing stability issues affecting customers on Web517. Please watch this area for updates and progress on the incident. We appreciate your patience.
2020-11-20 13:31 UTC: The machine is down. We are working with our datacenter to get the machine back online.
2020-11-20 16:15 UTC: The machine is back online.
2020-11-25 20:18 UTC: The machine is down again. We are working with our datacenter to get the machine back online.
2020-11-25 23:43 UTC: The datacenter is proceeding with a chassis swap of the server.
2020-11-27 01:49 UTC: We’re in the process of moving customers from Web517 to a new server

-
-