[Fixed] USA Network Connectivity

Posted in Uncategorized by

USA based machines are currently experiencing some network issues, which greatly affect its connectivity. Packet loss and other network problems are to be expected. We are working with our datacenter on resolving the problem as soon as possible. We will update this post as soon as we have more information.

2021-05-26 15:18 UTC: The issue has been partially resolved for some customers while others are still affected. We are continuing to work on the issue.

2021-05-26 16:43 UTC: The network issue has been resolved. If you have any further issues please open a support ticket and we will be happy to help.


Issues with our payment process

Posted in Problems by

We are unable to process manual payments and cannot set up new payment sources for automatic monthly billing at this time.

We’re working with our payment processor to resolve the issue and will update this post as soon as more information is available.

UPDATE 2021-06-07 15:12 UTC: A fix was pushed a few moments ago to resolve this issue, but do let us know if you notice further issues. We will mark this as resolved as soon as we get enough feedback.