[fixed] web544 inaccessible

Posted in Downtime by

The server is currently not accessible. We are looking into the issue and will resolve as quickly as possible.

2017-12-27 13:36 UTC: The issue has been resolved with a reboot and the server is back online.

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[fixed] web607 inaccessible

Posted in Downtime by

The server is currently not responding. We are investigating the issue and will post updates as soon as we have further details.

2017-09-07 18:35 UTC: There is an issue with the RAID controller. We are working to have this resolved as quickly as possible.

2017-09-07 19:15 UTC: The server is currently back online. However, we are still investigating the issue further.

2017-09-07 20:57 UTC: There have been no further issues since the server reboot.

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[fixed] web527 inaccessible

Posted in Downtime by

Web527 did not come back after a reboot. We are looking into this and will resolve as quickly as possible.

2017-08-15 13:48 UTC: The server is back online. The issue was with the installed kernel. It was changed and the server rebooted.

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[monintoring] web550 inaccessible

Posted in Downtime by

The server is currently inaccessible. We are investigating the issue and will update as soon as we have more details.

2017-07-12 00:33 UTC: Web550 is back online at this time. The problem appears to have been an DDoS attack targeting Web550. The attack has subsided. We’ll continue to monitor.

2017-07-12 15:32 UTC: Web550 was rebooted 90 minutes ago to attempt to resolve an issue with IPv6 connectivity. The server is back online, but IPv6 connectivity is down.

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[fixed] Web620 inaccessible

Posted in Uncategorized by

The server is currently not responding. We are looking into the issue and will provide an update as soon as possible.

2017-07-07 21:20 UTC: Investigations so far have found a hardware issue with the raid controller. We are continuing to investigate.

2017-07-07 21:40 UTC: The server is back online. No hardware issues were found.

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[fixed] web530 and web561 offline

Posted in Downtime by

We are currently investigating the issue and will update as soon as we have further details.

2017-06-22 19:06 UTC: The servers are accessible again. There was a network issue that caused the temporary interruption.

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Network maintenance on May 30th – minimal downtime expected

Posted in Maintenance by

Our upstream provider will be performing emergency maintenance one of their routers on May 30th starting at 08:00 UTC.

A three hour maintenance window has been scheduled. The total expected downtime should not exceed three minutes.

The affected servers are:

Mailbox12, Mailbox13, Mailbox14, Mailbox15, Mailbox16

 

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[fixed] web513 inaccessible

Posted in Downtime by

The server is currently not accessible. We are looking into this and will update as soon as we have further details.

2017-05-15 14:59 UTC: We are still investigating the issue.

2017-05-15 17:20 UTC: Our datacenter technicians are working directly to power on the server.

2017-05-15 20:17 UTC: The server is accessible again.

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[Fixed] web567 inaccessible

Posted in Downtime by

The server is currently not accessible. We are looking into this and will update as soon as we have further details.

2017-04-26 00:04 UTC: The servers is back online.

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[Fixed] Web474 inaccessible

Posted in Downtime by

The server is currently not accessible. We are looking into this and will update as soon as we have more details.

2017-04-21 17:37 UTC: The servers is back online.

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