[Done] Scheduled maintenance on nameservers Monday 9th, October

Posted in Maintenance by

On Monday, 9th October at 9am UTC we will be migrating our nameservers to new hardware.

If you are using the IP address of the servers please be aware that the IP address will change from:

ns1: 108.168.213.81
ns2: 178.79.142.142
ns3: 191.101.157.188
ns4: 173.230.141.144

To:

ns1: 185.20.51.42
ns2: 103.44.220.74
ns3: 62.138.130.11
ns4: 148.72.160.4

If you are using the domain name (e.g. ns1.webfaction.com) then you do not need to do anything.

The old nameservers will be kept online till October 30, after which they will be decommissioned and no longer available.

No service interruption is expected. We will update this post as maintenance progresses.

2017-10-09 09:00 UTC: Maintenance has begun
2017-10-09 09:10 UTC: Maintenance is complete

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[Done] Scheduled maintenance on MX9 Saturday 5th August

Posted in Uncategorized by

Between 07:00 UTC and 08:00 UTC we will be performing maintenance on one of our inbound MX servers (mx9.webfaction.com). There should be no disruption to mail services during this time.

07:00 UTC: The maintenance has begun

07:05 UTC: The maintenance is complete

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[Done] Scheduled maintenance on MX8 Saturday 29th July

Posted in Maintenance by

Between 07:00 UTC and 08:00 UTC we will be performing maintenance on one of our inbound MX servers (mx8.webfaction.com). There should be no disruption to mail services during this time.

07:00 UTC: Maintenance has begun

07:05 UTC: Maintenance complete

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[Done] Scheduled maintenance on MX7 Tuesday 25th July

Posted in Maintenance by

Between 07:00 UTC and 11:00 UTC we will be performing maintenance on one of our inbound MX servers (mx7.webfaction.com). There should be no disruption to mail services during this time.

07:00 UTC Maintenance has begun

07:05 UTC Maintenance is complete

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[Done] Scheduled maintenance on outbound SMTP servers Sunday 9th July

Posted in Uncategorized by

Between 07:00 UTC and 11:00 UTC we will be performing maintenance on our outbound SMTP server (smtp.webfaction.com). During this time outbound mail will be unavailable. We expect total downtime to be less than 1 hour.

07:00 UTC: The maintenance has begun

07:36 UTC: Maintenance is complete

11:30 UTC: Some users have reported issues after the maintenance, not being able to send emails. We are looking into this and we’ll update the post with more info as soon as possible.

14:15 UTC: SMTP access should be restored for all users.

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[Done] Scheduled maintenance on mailing list servers Saturday 10th June

Posted in Uncategorized by

Between 07:00 UTC and 11:00 UTC we will be performing maintenance on our mailing list servers. During this time list archives and administration will be unavailable and any incoming mail will be delayed until after the maintenance is complete.

07:00 UTC: The maintenance has begun

08:20 UTC: Maintenance has been completed. Mailing lists are back online

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[Done] Memory swap on web509, November 4th 2016

Posted in Maintenance by

Web509 will be brought down to replace some faulty memory modules on November 4th between 2PM and 5PM UTC. Expected downtime is less than 30 minutes.

We will update this post as maintenance will progress.

 

14:01 The maintenance has begun

14:11 The maintenance is complete and the server is back online

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[Done] Scheduled maintenance on web373, September 3, 2016

Posted in Uncategorized by

Web373 will be taken down for RAID maintenance on September 3rd, between 14:00 and 17:00 UTC.

We will update this post as maintenance will progress.

14:20 UTC: The maintenance has begun

14:50 UTC: The maintenance is complete and the server is back online

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[Done] Scheduled maintenance on web75, July 17, 2016

Posted in Scheduled downtime by

Web75 will be taken down for RAID maintenance on July 17th, between 06:00 and 09:00 UTC.

We will update this post as maintenance will progress.

06:08 UTC Maintenance has begun

07:15 UTC The RAID card is currently being replaced.

08:40 UTC The maintenance is complete and server is back online

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[Done] Scheduled maintenance for mx7 on Saturday, January 16th 2016

Posted in Downtime by

On Saturday, January 16th 2016 between 08:00 UTC and 12:00 UTC one of our incoming mail servers – MX7 – will be brought down for a hardware upgrade. Expected downtime is between one and two hours.

There should be no disruption to mail services during this time.

13:00 UTC The maintenance is complete and the machine is back online.

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