[Fixed] Issues with web394

Posted in Downtime by

Users may encounter issues when trying to connect via FTP or SSH. There may also be difficulty creating apps in the control panel. We are looking into these issues and will resolve them as soon as possible.

 

2014-12-14 23:37 Normal operation on web394 has been restored.

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[Fixed] Web433 having sporadic connectivity issues

Posted in Problems by

Web433 is having sporadic connectivity issues which can cause sites to be down, and difficulty with SSH/FTP connections. We are working to restore normal service and will update this post when more information is available.

2014-05-18 20:15 UTC: We detected a DDoS attack on server, it is under our mitigation system and the it is fully accessible at this moment. We will keep monitoring the server.

2014-05-19 12:38 UTC: The server has been stable for about the last 8.5 hours. We will continue to monitor.

 

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[Fixed] Web311 downtime

Posted in Downtime by

Web311 stopped responding and did not come back as expected following a reboot. We are working on bringing it back ASAP.

Update: web311 is undergoing a fsck now.

Fixed: Normal operation has been restored.

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[Fixed] Slow performance on web337

Posted in Downtime by

We are currently working on web337 to determine the cause of sporadic slow performance. The issue appears to be disk-related, although database activity is also affected.

We’re doing everything possible to stabilize the server at this time, and will update this post as soon as we have more information.

2013-07-20 20:54 UTC: There are file system warning still being investigated, but the performance issues have been resolved.

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