We are going to be upgrading the server-wide install of psycopg2, to begin on Monday, July 09, 2018 around 03:00 UTC. This will be a minor version upgrade that may affect running Python applications which interface with PostgreSQL databases, most notably Django, and issues are usually resolved by restarting the application. If you need any assistance, simply open a support ticket and we will be happy to help.
If you are running any Python+PostgreSQL applications, please be aware of this upgrade and inspect the behavior of your app following the roll-out. You can check the version of psycopg2 by printing psycopg2.__version__ from within a python environment.
Note that the latest version of psycopg2 is not compatible with python2 below 2.6, nor with python3 below 3.2. We will not be upgrading psycopg2 for legacy versions in order to avoid breaking operation of applications that still use them.
The General Data Protection Regulation is taking effect soon, and we’ll be deploying related updates to various pieces of our infrastructure, including the Control Panel and Community sites, over the next 24 hours. We expect downtime of affected services to last less than an hour, and we’ll mark this post complete as soon as all changes have been fully deployed.
We are currently seeing widespread connectivity issues across our hosting platform, and this is affecting both webserver-to-webserver communication as well as external website accessibility for hosted sites. We’re working on restoring normal network functionality as quickly as possible.
Update Thu Apr 19 07:20 UTC 2018: At this point we believe that we’ve fixed all network issues and that full service has been restored. If you’re still seeing network problems at this time, please let our Support team know.
Update Thu Apr 19 10:11 UTC 2018: We haven’t received any more reports of issues and everything looks good, so we’re marking this Fixed.