[Fixed] Web563 inaccessible

Posted in Downtime by

Web563 is currently inaccessible. We are looking into the issue and will resolve it as quickly as possible.

2018-11-11 09:25 UTC: Web563 is back online.

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[Fixed] Web620 inaccessible

Posted in Downtime by

Web620 is currently inaccessible. We are looking into the issue and will resolve it as quickly as possible.

2018-06-29 04:40 UTC: Web620 is back online.

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[Fixed] Web554 inaccessible

Posted in Downtime by

Web554 is currently inaccessible. We are looking into the issue and will resolve it as quickly as possible.

2018-06-20 07:01 UTC: Web554 is back online.

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[Fixed] Nginx Urgent Maintenance on Web505, Web517 and Web630

Posted in Downtime by

The frontend web server (nginx) on Web505, Web517 and Web630 is currently down. Our system administrators are working to resolve this issue as soon as possible.

2018-05-28 8:22 UTC: The issue has been resolved and nginx on all 3 servers is now back online.

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[Fixed] Web559 inaccessible

Posted in Downtime by

Web559 is currently not accessible. We are looking into the issue and will resolve as quickly as possible.

2018-05-26 10:00 UTC: Web559 is back online and all services are operational.

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[Fixed] Webmail problems

Posted in Problems by

There is currently an issue with the Webmail interface at https://webmail.webfaction.com which is resulting in sporadic 500 Internal Server Errors for some email users. We are looking into the problem and hope to have normal service restored soon. We will update this entry as soon as we have more information.

2018-03-27 11:25 UTC: The problem has been solved. If you see any other errors, please feel free to contact our support team by opening a ticket.

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[Fixed] Webmail problems

Posted in Problems by

There is currently an issue with the Webmail interface at https://webmail.webfaction.com which is resulting in sporadic 500 Internal Server Errors for some email users. We are looking into the problem and hope to have normal service restored soon. We will update this entry as soon as we have more information.

2018-03-02 14:50 UTC: The root cause of the errors has been fixed. Thank you for your patience, and if there are any issues please feel free to contact support by opening a ticket.

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[Fixed] Web530 inaccessible

Posted in Downtime by

Web530 is currently not accessible. We are working to restore services as soon as possible.

2018-02-07 16:51 UTC: We are still working with our data center to bring the machine back online as soon as possible.

2018-02-07 20:04 UTC: The servers is back online.

2018-02-08 07:39 UTC: The server is experiencing network issues again and is inaccessible. We’re looking into this issue and will update this post as soon as we have more info.

2018-02-08 10:12 UTC: The server is up and running and looks stable. We’ll be monitoring it for a while before marking this issue as resolved. Please let us know if you notice any further issues from your end.

2018-02-08 10:49 UTC: Some customers have reported issues accessing the server via IPv4. We are looking into this. Customers using IPv6 should be able to access the server.

2018-02-08 14:30 UTC: After monitoring the server for some time, all services look stable so we’ll mark this issue as fixed.

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[Fixed] Web416 inaccessible

Posted in Downtime by

2017-06-27 13:10 UTC: The server is currently not responding. We are investigating the issue and will update this post as soon as we have further details.

2017-06-27 13:24 UTC: The server is back online.

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[Fixed] Web300 inaccessible

Posted in Downtime by

2017-02-26 07:15 UTC: We are investigating the issue and will update the post as soon as we have further details.

2017-02-26 11:15 UTC: The server is back online.

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