[Fixed] Web473 connectivity issues

Posted in Problems by

2016-12-15 10:05 UTC: Connectivity to Web473 is intermittent from various locations. We’re investigating the issue at this time and will update this post when we have more information.

2016-12-15 10:45 UTC: Our data center technicians reported that this issue is due to a failed network router which caused interface connections and routing protocols on the device to stop forwarding traffic. The network engineers are currently working on getting the router back online.

2016-12-15 11:40 UTC: The network router is now fixed and the connectivity to Web473 has been restored.

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[Fixed] Web470 connectivity issues

Posted in Problems by

2016-12-15 10:05 UTC: Connectivity to Web470 is intermittent from various locations. We’re investigating the issue at this time and will update this post when we have more information.

2016-12-15 10:45 UTC: Our data center technicians reported that this issue is due to a failed network router which caused interface connections and routing protocols on the device to stop forwarding traffic. The network engineers are currently working on getting the router back online.

2016-12-15 11:40 UTC: The network router is now fixed and the connectivity to Web470 has been restored.

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[Fixed] Web344 inaccessible

Posted in Problems by

2016-12-14 8:30 UTC: The server is currently not responding. We are investigating the issue and will update this post as soon as we have further details.

2016-12-14 8:42 UTC: The issue has been resolved and the server is back online.

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[Fixed] Web491 inaccessible

Posted in Downtime by

2016-11-24 12:05 UTC: The server is currently not responding. We are investigating the issue and will update this post as soon as we have further details.

2016-11-24 12:20 UTC: The server is back online.

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[Monitoring] Web341 inaccessible

Posted in Downtime by

2016-10-27 10:15 UTC: The server is currently not responding. We are investigating the issue and will update this post as soon as we have more information.

2016-10-27 10:40 UTC: The issue has been resolved and the server is fully operational again.

2016-10-27 11:05 UTC: The server has started having some connectivity issues again. We are looking into this and will post another update as soon as we have more information.

2016-10-27 11:35 UTC: The problem is due to an ongoing DDoS attack against the server. It has now been placed under our DDoS mitigation system and it is currently accessible, but some customers may experience degraded network connectivity. We’re continuing to monitor the situation closely.

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[Fixed] Web162 inaccessible

Posted in Downtime by

2016-10-19 12:30 UTC: The server is currently not responding. We are investigating the issue and will update this post as soon as we have more information.

2016-10-19 13:15 UTC: The machine is back online.

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[Fixed] Web416 inaccessible

Posted in Downtime by

2016-10-05 09:22 UTC: The server is currently not responding. We are investigating the issue and will update this post as soon as we have further details.

2016-10-05 14:15 UTC: The server is back online.

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[Fixed] MySQL down on Web416

Posted in Problems by

The shared MySQL database service on Web416 is currently down. We’re working to restore service at this time. We’ll update this post when more information is available.

2016-09-09 11:50 UTC: The MySQL data is showing signs of corruption. We are about to recover all databases from our most recent backup. We will post more information when it becomes available.

2016-09-09 12:20 UTC: We’ve restored all MySQL data from backups. If you notice any issues, please open a support ticket.

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[Fixed] Web441 Inaccessible

Posted in Downtime by

The server is currently inaccessible. We are investigating the issue and will update when we have more information.

2016-08-18 11:20 UTC: The issue has been resolved and the server is back online now.

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[Fixed] Web162 inaccessible

Posted in Downtime by

We are currently investigating the issue and will post an update as soon as we have further details.

2016-07-26 07:20 UTC: Web162 is back online.

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