[Monitoring] Web341 inaccessible

Posted in Downtime by

2016-10-27 10:15 UTC: The server is currently not responding. We are investigating the issue and will update this post as soon as we have more information.

2016-10-27 10:40 UTC: The issue has been resolved and the server is fully operational again.

2016-10-27 11:05 UTC: The server has started having some connectivity issues again. We are looking into this and will post another update as soon as we have more information.

2016-10-27 11:35 UTC: The problem is due to an ongoing DDoS attack against the server. It has now been placed under our DDoS mitigation system and it is currently accessible, but some customers may experience degraded network connectivity. We’re continuing to monitor the situation closely.

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[Fixed] Web162 inaccessible

Posted in Downtime by

2016-10-19 12:30 UTC: The server is currently not responding. We are investigating the issue and will update this post as soon as we have more information.

2016-10-19 13:15 UTC: The machine is back online.

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[Fixed] Web416 inaccessible

Posted in Downtime by

2016-10-05 09:22 UTC: The server is currently not responding. We are investigating the issue and will update this post as soon as we have further details.

2016-10-05 14:15 UTC: The server is back online.

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[Fixed] MySQL down on Web416

Posted in Problems by

The shared MySQL database service on Web416 is currently down. We’re working to restore service at this time. We’ll update this post when more information is available.

2016-09-09 11:50 UTC: The MySQL data is showing signs of corruption. We are about to recover all databases from our most recent backup. We will post more information when it becomes available.

2016-09-09 12:20 UTC: We’ve restored all MySQL data from backups. If you notice any issues, please open a support ticket.

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[Fixed] Web441 Inaccessible

Posted in Downtime by

The server is currently inaccessible. We are investigating the issue and will update when we have more information.

2016-08-18 11:20 UTC: The issue has been resolved and the server is back online now.

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[Fixed] Web162 inaccessible

Posted in Downtime by

We are currently investigating the issue and will post an update as soon as we have further details.

2016-07-26 07:20 UTC: Web162 is back online.

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[Fixed] Web526 Inaccessible

Posted in Downtime by

We are currently looking into the issue and will resolve it as quickly as possible.

 

2016-07-25 11:54 UTC We’re continuing to work on the issue

2016-07-25 13:25 UTC The machine is back online

 

 

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[Fixed] Web430 Inaccessible

Posted in Downtime by

We are currently looking into the issue and will resolve it as quickly as possible.

2016-07-16 08:00 UTC: Web430 is back online.

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[Fixed] Web473 connectivity issues

Posted in Problems by

We are currently experiencing connectivity issues with the server. We are investigating the issue and will update this post when we have more information.

2016-07-02 07:20 UTC: The connectivity issues have been resolved.

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[Done] Web416 MySQL Maintenance

Posted in Problems by

The shared MySQL databases on Web416 are showing some signs of corruption. We are rebooting the server into rescue mode to run a filesystem check. We will then perform a MySQL recovery.

We will update this post as more information becomes available.

2016-05-21 06:50 UTC : The filesystem check is complete. We are starting the MySQL recovery process.

2016-05-21 10:20 UTC : The MySQL recovery is complete. If you experience any problems with your website, please open a support ticket.

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