[Fixed] Web441 Inaccessible

Posted in Downtime by

The server is currently inaccessible. We are investigating the issue and will update when we have more information.

2016-08-18 11:20 UTC: The issue has been resolved and the server is back online now.

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[Fixed] Web162 inaccessible

Posted in Downtime by

We are currently investigating the issue and will post an update as soon as we have further details.

2016-07-26 07:20 UTC: Web162 is back online.

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[Fixed] Web526 Inaccessible

Posted in Downtime by

We are currently looking into the issue and will resolve it as quickly as possible.

 

2016-07-25 11:54 UTC We’re continuing to work on the issue

2016-07-25 13:25 UTC The machine is back online

 

 

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[Fixed] Web430 Inaccessible

Posted in Downtime by

We are currently looking into the issue and will resolve it as quickly as possible.

2016-07-16 08:00 UTC: Web430 is back online.

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[Fixed] Web473 connectivity issues

Posted in Problems by

We are currently experiencing connectivity issues with the server. We are investigating the issue and will update this post when we have more information.

2016-07-02 07:20 UTC: The connectivity issues have been resolved.

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[Done] Web416 MySQL Maintenance

Posted in Problems by

The shared MySQL databases on Web416 are showing some signs of corruption. We are rebooting the server into rescue mode to run a filesystem check. We will then perform a MySQL recovery.

We will update this post as more information becomes available.

2016-05-21 06:50 UTC : The filesystem check is complete. We are starting the MySQL recovery process.

2016-05-21 10:20 UTC : The MySQL recovery is complete. If you experience any problems with your website, please open a support ticket.

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[Fixed] Web435 inaccessible

Posted in Problems by

Web435 is currently inaccessible. We are investigating the issue, please stand by for updates.

2016-04-29 9:20 UTC: The issue has been resolved. All services are back online.

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[Resolved] Web431 inaccessible

Posted in Problems by

Web431 is currently inaccessible. We are investigating the issue, please stand by for updates.

2016-03-21 10:50 UTC: The service has been restored. We are currently monitoring the server.

2016-03-22 07:40 UTC: The server is inaccessible again. We are working with our Data Center engineers to restore the connectivity to the server.

2016-03-22 08:20 UTC: The connectivity to the server has been restored.

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[Fixed] MySQL down on Web482

Posted in Downtime by

The shared MySQL service on Web482 is currently down. We’re working to restore service at this time. We’ll update this post when more information is available.

Update 13:40 UTC: MySQL is now back to normal. The problem happened when a faulty disk caused the RAID array to become degraded and a MySQL database became corrupted. We’ve repaired the database and swapped the faulty disk and MySQL is now functioning normally.

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[Fixed] Web474 inaccessible

Posted in Downtime by

The server is currently inaccessible. We are investigating the issue.

2016-01-17 15:25 UTC: The server is back online.

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