2017-06-20 20:44 UTC: A networking issue in one of our US data centers is affecting incoming mail service and webmail logins for some customers. We’re working to restore service and will update this post when more information is available.
2017-06-20 20:59 UTC: Service has been restored – we’ll continue to monitor.
2017-06-21 14:36 UTC: There have been no further disruptions, and the data center confirms that the networking issue is resolved.
2017-06-20 01:41 UTC: Web576 is currently offline due to a DDoS attack. We’re working to restore service and will update this post when more information is available.
2017-06-20 02:09 UTC: We’ve mitigated the attack upstream. The server appears to be stable, but the mitigation may affect UDP traffic. Please contact WebFaction support if you’re not able to access the server. We’ll continue to monitor.
2017-06-20 14:33 UTC: At the present time, Web576 is showing very high packet loss. We’re investigating at this time.
2017-06-20 17:48 UTC: Web576 is stable at this time. We’ll continue to monitor.
2017-06-21 14:37 UTC: The attack has resumed, and we’re working to mitigate it.
2017-06-21 18:21 UTC: We’ve possibly identified the intended target of the attack and have isolated them from other customers. The server is stable at this time and we’ll continue to monitor.
2017-06-22 18:23 UTC: The server has been stable for the past 24 hours. We’ll continue to monitor.
2017-06-25 15:23 UTC: The server has been stable for over 72 hours, and there has been no further sign of any attack.
2017-06-05 19:36 UTC: our control panel server is currently not responding. This also affects the control panel API and www.webfaction.com. We’re working to restore service and will update this post when more info is available.
2017-06-05 19:47 UTC: the panel, API, and www.webfaction.com are back online. We’re monitoring for further issues.
2017-04-03 19:03 UTC: At the present time, some of our mail.webfaction.com IMAP/POP proxies are not functioning. We’re working to resolve this and will update this post as soon as more information is available.
2017-04-03 20:14 UTC: The problem was caused by a fault in our monitoring systems. The fault has been corrected and IMAP/POP services are functioning normally.