[Done] CentOS 7 reboots to patch the CVE-2016-0728 vulnerability

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In the next few hours we are going to reboot all of our CentOS 7 servers to patch them against the CVE-2016-0728 vulnerability.

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[Done] Migration of Web406 to faster hardware on December 21st, IP address change.

Posted in Scheduled downtime by

Due to performance issues on Web406 we are going to migrate it to faster hardware on December 21st between 09am and 12pm UTC. Connectivity to the servers will be interrupted during the migration window. We apologize in advance for the inconvenience.

The server’s main IP will change from 108.168.213.79 to 75.126.217.42.

If you’re using WebFaction’s DNS servers for all your domains then you don’t need to do anything.

If you’re using non-WebFaction DNS servers for some of your domains then you will have to update their A records yourself. We will leave a proxy running on the old server for 5 days to redirect all HTTP and HTTPS traffic to the new server.

We’ll update this post as the work progresses.

Update 09:00 UTC: The migration is starting now.

The migration is now over. If you experience any issues with your sites open a ticket and we’ll look into it asap. We have setup a proxy on the old server to redirect all HTTP and HTTPS traffic to the new server. The proxy will stay for 5 days

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[Done] Scheduled maintenance, July 1, 2015.

Posted in Scheduled downtime by

A network maintenance will be performed between July 1st 22:00 UTC and July 2nd 03:00 UTC affecting the following servers:

Web209, Web210, Web211, Web217, Web218, Web223, Web224, Web225, Web303, Web304, Web305, Web306, Web314, Web316, Web317, Web327, Web331, Web332, Web333, Web334, Web357, Web358, Web359, Web364, Web370, Web371, Web381, Web383, Web385, Web392, Web394, Web395, Web398, Web403, Web412, Web416, Web420, Web421, Web427, Web431, Web433, Web435, Web437, Web441, Web447, Web448, Web451, Web456, Web457, Web459, Web461, Web464, Web466, Web478, Web480, Web483, Web488

During the 5 hour maintenance window connectivity to the public network could become unavailable, the disruption should only be up to 20 minutes of downtime.

We will update this post as maintenance will progress.

2015-07-02 00:45 UTC:  The maintenance has been completed.

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[Done]Scheduled maintenance on webmail.webfaction.com, June 22nd, 2015.

Posted in Scheduled downtime by

webmail.webfaction.com will be taken down for upgrading, Monday June 22nd 2015, between 07:00 UTC and 11:00 UTC. The maintenance should be less than 2 hours. We will update this post as maintenance will progress.

2015-06-22 09:20 UTC The upgrade has been completed.

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WebFaction: network maintenance affecting several EU servers on July 1, 2015

Posted in Scheduled downtime by

Our upstream provider will be performing network maintenance on July 1, 2015 between 22:00 and 03:00 UTC the following morning. The following servers will be affected:

Dweb186, Web209, Web210, Web211, Web217, Web218, Web223, Web224, Web225, Web303, Web304, Web305, Web306, Web314, Web316, Web317, Web327, Web331, Web332, Web333, Web334, Web357, Web358, Web359, Web364, Web370, Web371, Web381, Web383, Web385, Web392, Web394, Web395, Web398, Web403, Web412, Web416, Web420, Web421, Web427, Web431, Web433, Web435, Web437, Web441, Web447, Web448, Web451, Web456, Web457, Web459, Web461, Web464, Web466, Web478, Web480, Web483, Web488

Connectivity to the above servers will be interrupted for upwards of 20 minutes during the maintenance window.

We apologize in advance for the inconvenience. Should you have any questions about this maintenance, feel free to open a support ticket or email support@webfaction.com and our support team will be happy to help.

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[Done]Scheduled maintenance on webmail.webfaction.com, May 11th, 2015.

Posted in Scheduled downtime by

webmail.webfaction.com will be taken down for upgrading, Monday May 11th 2015, between 07:00 UTC and 11:00 UTC. The maintenance should be less than 2 hours. We will update this post as maintenance will progress.

2015-05-11 09:37 UTC the service is back to operational status.

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[Done]Scheduled maintenance on webmail.webfaction.com, April 20th, 2015.

Posted in Scheduled downtime by

webmail.webfaction.com will be taken down for upgrading, Monday April 20th 2015, between 07:00 UTC and 11:00 UTC. The maintenance should be less than 2 hours. We will update this post as maintenance will progress.

2015-04-20 07:07 UTC The maintenance is starting now.

2015-04-20 08:31 UTC The upgrade has been completed.

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[Done]Scheduled maintenance on Web300, April 3rd, 2015.

Posted in Scheduled downtime by

Web300 will be taken down for relocation Friday, April 3rd, 2015 between 04:00 UTC and 13:00 UTC.

We expect the server to be unreachable for 60 to 90 minutes. We apologize in advance for the inconvenience. Should you have any questions about this maintenance, feel free to open a support ticket and our support team will be happy to help.

2015-04-03 07:10 UTC The server is back to operational status.

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[Done] Scheduled maintenance, March 31st, 2015.

Posted in Scheduled downtime by

The following servers will be taken down for relocation on March, Tuesday 31st, 2015 between 04:00 UTC and 13:00 UTC:

Web91, Web99, Web102, Web105, Web143, Web148, Web162, Web182, Web243

We expect the server to be unreachable for 60 to 90 minutes. We apologize in advance for the inconvenience. Should you have any questions about this maintenance, feel free to open a support ticket and our support team will be happy to help.

2015-03-31 13:34 UTC All the servers are back at operational status. Web99 has filesystem in error we’re currently investigating.

2015-03-31 19:23 UTC: The filesystem on Web99 has failed, so we’re preparing a new server so that we can perform an emergency migration of Web99 to more-reliable hardware.

2015-03-31 20:33 UTC: We have setup the new machine and have starting syncing the data. As part of the migration process the main IP address will change from 108.59.9.130 to 75.126.183.213. We will update this blog post with the migration progress.

2015-03-31 21:35 UTC: All databases have been restored.

2015-03-31 23:15 UTC: Home directories up to the letter “a” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-04-01 12:05 UTC: Home directories up to the letter “c” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-04-01 03:19 UTC: Home directories up to the letter “e” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-04-01 05:17 UTC: Home directories up to the letter “l” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-04-01 07:03 UTC: The migration is now over. If you experience any issues with your sites, open a ticket and we’ll look into it ASAP. We have setup a proxy on the old server to redirect all HTTP and HTTPS traffic to the new server. The proxy will stay active for 5 days.

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[Done] Scheduled maintenance, March 30th, 2015.

Posted in Scheduled downtime by

The following servers will be taken down for relocation on March, Monday 30th, 2015 between 04:00 UTC and 13:00 UTC:

Mailbox8, Web24, Web25, Web30, Web35, Web49, Web55, Web80, Web106, Web108, Web117, Web126, Web175, Web180, Web183, Web187, Web198, Web219, Web220, Web227, Web229, Web230, Web244, Web308, Web318, Web319, Web320, Web342, Web343

We expect the server to be unreachable for 60 to 90 minutes. We apologize in advance for the inconvenience. Should you have any questions about this maintenance, feel free to open a support ticket and our support team will be happy to help.

2015-03-30 16:20 UTC: All machines are back online except web230 which we are working as fast as possible to get service restored.

2015-03-30 21:14 UTC: The filesystem on Web230 has failed, so we’re preparing a new server so that we can perform an emergency migration of Web230 to more-reliable hardware.

2015-03-30 22:26 UTC: We have setup the new machine and have starting syncing the data. As part of the migration process the main IP address will change from 108.59.2.81 to 108.168.213.80. We will update this blog post with the migration progress.

2015-03-31 00:37 UTC: Home directories up to the letter “c” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-03-31 01:19 UTC: Home directories up to the letter “g” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-03-31 04:53 UTC: Home directories up to the letter “k” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-03-31 07:52 UTC: Home directories up to the letter “q” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-03-31 13:37 UTC: Home directories up to the letter “v” have been copied to the new server. We’re continuing to copy the rest of the home directories.

2015-03-31 15:47 UTC: The migration is now over. If you experience any issues with your sites open a ticket and we’ll look into it asap. We have setup a proxy on the old server to redirect all HTTP and HTTPS traffic to the new server. The proxy will stay for 5 days.

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