We will be investigating the cause of an audible alarm on Web42 tomorrow (Feb 25th) at 9am GMT.
Depending on the severity we might have to take the server down and if so it will be down between a few minutes and a few hours. We will update this ticket as soon as we have more information tomorrow.
Update: the problem was a degraded RAID. We replaced one of the drives and the server is now back online and the RAID is rebuilding.
On Tuesday 17th Feb 2009 at 9am CST (3pm GMT) we will be performing some essential network maintenance which will involve replacing one of our network switches. All of the servers connected to this switch will briefly lose network connectivity. Downtime should be minimal, no more than a few minutes. The servers effected by this outage are:
POP, IMAP and Webmail services hosted on mail.webfaction.com (But not outbound email)