[Done] IP address change for mx7.webfaction.com on June 20th

Posted in General by

On Thursday June 20th, 2013 the IP address of mx7.webfaction.com (one of our inbound mail servers) will change from 174.133.156.178 to 75.126.113.165. The old IP will still be working for several days after that while the IP change propagates everywhere.

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[Done] IP address change for mx9.webfaction.com on May 27th

Posted in General by

On Monday May 27th, 2013 the IP address of mx9.webfaction.com (one of our inbound mail servers) will change from 67.228.154.2 to 108.168.242.152. The old IP will still be working for several days after that while the IP change propagates everywhere.

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[Fixed] Mailbox3 down

Posted in Downtime by

Mailbox3 is currently unresponsive, so customers with mailboxes on that server will be unable to connect.  We are investigating as a matter of urgency.

2012-11-08 02:03 UTC: Mailbox3 is back online.

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Reminder: IP address change for ns1.webfaction.com and ns3.webfaction.com tomorrow

Posted in Service change by

As announced last week, ns1.webfaction.com will point to 198.61.215.225 (instead of 50.56.93.59 currently) and ns3.webfaction.com will point to 198.101.157.188 (instead of 209.114.37.51 currently) starting tomorrow.

If you own any domains and use our DNS servers then you may have given the previous IP addresses to your domain registrar. If that is the case then we recommend that you update the IP addresses in your registrar’s control panel as soon as possible (you don’t have to wait until tomorrow) . Since we are changing the IP addresses of just two of our four DNS server there is no danger of your website or emails being inaccessible while you make the change.

Some registrars only ask for the DNS servers names not their IP addresses. If that’s the case with your registrar then you don’t need to do anything.

You can find more information about our DNS servers here: http://docs.webfaction.com/user-guide/domains.html#pointing-your-domain-to-webfaction-s-servers

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IP address change for ns1.webfaction.com and ns3.webfaction.com next Tuesday

Posted in Service change by

From Tuesday October 30th ns1.webfaction.com will point to 198.61.215.225 (instead of 50.56.93.59 currently) and ns3.webfaction.com will point to 198.101.157.188 (instead of 209.114.37.51 currently)

If you own any domains and use our DNS servers then you may have given the previous IP addresses to your domain registrar. If that is the case then we recommend that you update the IP addresses in your registrar’s control panel between October 26th and October 30th . Since we are changing the IP addresses of just two of our four DNS server there is no danger of your website or emails being inaccessible while you make the change.

Some registrars only ask for the DNS servers names not their IP addresses. If that’s the case with your registrar then you don’t need to do anything.

You can find more information about our DNS servers here: http://docs.webfaction.com/user-guide/domains.html#pointing-your-domain-to-webfaction-s-servers

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New IP address for mx10.webfaction.com

Posted in Service change by

As of today our incoming email server mx10.webfaction.com has a new IP address: 67.228.154.2

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[Done] IP address change for ns3.webfaction.com next Thursday

Posted in Service change by

From Thursday April 21st ns3.webfaction.com will point to 209.114.37.51 (instead of 67.15.207.16 currently).

If you own any domains and use our DNS servers then you may have given the previous IP address to your domain registrar. If that is the case then we recommend that you update the IP address in your registrar’s control panel as soon as possible (you don’t have to wait until Wednesday). Since we are changing the IP address of just one of our 4 DNS server there is no danger of your website or emails being inaccessible while you make the change.

Some registrars only ask for the DNS servers names not their IP addresses. If that’s the case with your registrar then you don’t need to do anything.

You can find more information about our DNS servers here: http://docs.webfaction.com/user-guide/domains.html#pointing-your-domain-to-webfaction-s-servers

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[Done] Reminder: IP address change for ns1.webfaction.com tomorrow

Posted in Service change by

From Wednesday April 6th ns1.webfaction.com will point to 50.56.93.59 (instead of 207.44.144.46 currently).

If you own any domains and use our DNS servers then you may have given the previous IP address to your domain registrar. If that is the case then we recommend that you update the IP address in your registrar’s control panel as soon as possible (you don’t have to wait until Wednesday). Since we are changing the IP address of just one of our 4 DNS server there is no danger of your website or emails being inaccessible while you make the change.

Some registrars only ask for the DNS servers names not their IP addresses. If that’s the case with your registrar then you don’t need to do anything.

You can find more information about our DNS servers here: http://docs.webfaction.com/user-guide/domains.html#pointing-your-domain-to-webfaction-s-servers

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[Done] IP address change for ns1.webfaction.com on Wednesday April 6th

Posted in Service change by

From Wednesday April 6th ns1.webfaction.com will point to 50.56.93.59 (instead of 207.44.144.46 currently).

If you own any domains and use our DNS servers then you may have given the previous IP address to your domain registrar. If that is the case then we recommend that you update the IP address in your registrar’s control panel as soon as possible (you don’t have to wait until Wednesday). Since we are changing the IP address of just one of our 4 DNS server there is no danger of your website or emails being inaccessible while you make the change.

Some registrars only ask for the DNS servers names not their IP addresses. If that’s the case with your registrar then you don’t need to do anything.

You can find more information about our DNS servers here: http://docs.webfaction.com/user-guide/domains.html#pointing-your-domain-to-webfaction-s-servers

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[Done] Changes to our mail forwarding policy

Posted in Service change by

In our control panel you can configure an email address to forward all emails to an external email address.

If you do that our mail servers currently forward every email, including spam emails.

From May 5th 2010 our mail servers will no longer forward emails which are classified as obvious spam. This is because external email servers have no way of knowing whether the spam is coming from us or whether we are just forwarding it as you asked us to.

We have taken a very conservative view of what counts as spam for forwarding purposes to try to avoid false positives. However, please note that there is a very small chance that some genuine emails get wrongly classified as spam. If you you have some email addresses which are configured to forward everything to external email addresses there is a small chance that you could lose some emails. If you want to avoid that possibility, then we recommend that you configure your email addresses in our control panel to deliver all emails to a local mailbox as well as, or instead of, forwarding them to external email addresses.

If you have any question about this change open a support ticket and our support team will reply to you asap.

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