Unprivileged ports are now closed to the outside by default

Posted in Service change by

As announced at http://statusblog.webfaction.com/ports all unprivileged ports are now closed to the outside by default.

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Reminder: From July 30th unprivileged ports will be closed to the outside by default

Posted in Service change by

See http://statusblog.webfaction.com/ports for the original announcement.

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https://atmail.webfaction.com removed

Posted in Service change by

See http://statusblog.webfaction.com/atmail for details.

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Reminder: Removal of https://atmail.webfaction.com tomorrow

Posted in Service change by

See http://statusblog.webfaction.com/atmail for details.

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From July 30th unprivileged ports will be closed to the outside by default

Posted in Service change by

Some web applications are assigned a port number (for example 2345) when they are created. Until now these ports have been exposed to the outside world meaning that you could view your application via http://www.example.com:2345 as well as http://www.example.com

From July 30th these ports will be closed to the outside world. This means that while http://www.example.com continues to work, http://www.example.com:2345 will stop working.

You can open a ticket and ask for your port(s) to be open to the outside world and we will open them on a case by case basis.

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Removal of https://atmail.webfaction.com in a week

Posted in Service change by

A while ago we setup a test instance of AtMail as a new webmail interface. Unfortunately it had a few limitations and we ended up using RoundCube.

On July 7th we will remove the AtMail instance at https://atmail.webfaction.com

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New default WebMail interface

Posted in Service change by

RoundCube is now our new default WebMail interface at https://webmail.webfaction.com.

Note that the old interface (SquirrelMail) is still available at https://squirrelmail.webfaction.com

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New Webmail interface available

Posted in Service change by

We’ve setup a new Webmail interface (AtMail) at https://atmail.webfaction.com. Feel free to try it out and to send us your feedback at support@webfaction.com.

The plan is to make it the default Webmail interface in the near future.

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Mail platform load issue (fixed)

Posted in Service change by

We’ve been experiencing intermittent high loads on our mail platform which have rendered some mail services slow.

In the past few hours we have added some more mail servers to our platform. We are currently working on spreading the load across these new servers so the speed of mail services should improve soon.

Update (Feb 9th, 10.30pm GMT): We have started spreading mailboxes across our new mail servers but the load remains high on the platform at the moment. We are continuing to spread mailboxes to new servers.

Update (Feb 10th, 5pm GMT): The load on the mail platform remains high. We are still moving mail accounts to fresh new mail servers but the process is taking a while because the servers we are moving them from are overloaded. We also have some more e-mail servers on their way to make sure that these load problems won’t happen again once we have the load under control.

Update (Feb 11th, 4.30pm GMT): We have now migrated a good number of accounts to our new mail servers and the load on the platform is now much better. We will continue to migrate more accounts.

Update (Feb 23rd, 6.40pm GMT): The load across our mail platform has now been low for over a week and all services have been responding quickly during that time so we’re marking this issue as resolved.

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