There is an ongoing DDoS attack against part of our network. Some websites might experience slowness or be unavailable during the attack, your control panel might experience slowness as well. Our infrastructure team is currently working on a solution.
Thank you for understanding and apologies for the inconvenience caused.
2018-10-12 18:02 UTC: The DDOS attack has been mitigated and all services are now back to normal.
Starting Sunday October 10th, we will begin upgrading ffmpeg on all our CentOS 7 based machines.
This update has entirely removed libfaac/libfaad support, and as such we will be removing libfaac/libfaad from our machines. If you are using AAC encoding, you will need to use ffmpeg’s native implementation.
2018-10-19 06:25 UTC: This update has now been rolled out on all servers.
We are currently experiencing problems with our SMTP Mail server. Some users may experience problems authenticating and sending emails through the server. We are investigating the issue and will update when we have more information.
2018-08-21 03:06 UTC: The issue is still being troubleshooted. We appreciate your patience on the matter for those affected.
2018-08-21 03:50 UTC: We believe the issue has been resolved. If you believe the problem persists please feel free to open a ticket and let us know.
Our techs are looking at resolving this as soon as possible. Please stand by for updates.
Mon Jun 18 04:17:10 UTC 2018: Some servers are starting to become accessible. We’re still investigating the problem and will make another post as soon as we are sure services have been restored. We thank you all for your patience.
Mon Jun 18 04:58:07 UTC 2018: The issue has been mitigated. Services should be restored. We are still in talks with the datacenter in regards to the cause and ways to prevent future occurrences. You may need to manually start any apps that are not currently running. If you still encounter issues please feel free to open a ticket for us to investigate.
Mon Jun 18 21:12:50 UTC 2018: This issue has been marked as resolved.