Scheduled down time on all web servers.

Posted in Scheduled downtime by

On Sunday August 31 between 11:00 AM and 3:00 PM CDT we will be rebooting all web servers to deploy a kernel update. We do not expect any server to see more than 10 minutes of down time.

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[Fixed] Web41 down

Posted in Downtime by

web41.webfaction.com is currently down. We are looking into the problem and hope to have service restored soon.

Update [011:41 AM CST]: Upon rebooting the server we were faced with a kernel panic. We are still working on restoring service.

Update [02:35 PM CST]: We are still working on restoring service.

Update [04:40 PM CST]: We are still working on restoring service. If you would like you can submit a support ticket and we will give you access to another server. If we are not able to restore service soon we will setup another server to take its place.

Update [08:35 PM CST]: Service has been restored. The problem was file system configuration related and has been fixed.

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[Fixed] Web 92 Inaccessible

Posted in Downtime by

At the moment Web 92 is inaccessible. We are looking into it.

Update [01:50 PM CST]: The problem was a spike in load. Everything is under control now.

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[Fixed] Web 4 Inaccessible

Posted in Downtime by

At the moment Web 4 is inaccessible. We are looking into it.

Update [08:25 PM CST]: The problem was a spike in load. Everything is under control now.

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[Fixed] Five servers inaccessible.

Posted in Downtime by

Dweb 13, Dweb 30, Dweb 33, Web 8, and Web 16 are currently inaccessible.

Update [05:05 PM CST]: The problem has been tracked down to The Planet’s Dallas 5 data center.

Update [06:15 PM CST]: The problem has been fixed.

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Outage in H2 (Houston) data center (fixed)

Posted in Downtime by

2009-08-01 17:15 CDT – A network outage is affecting several servers in our Houston #2 data center.

The affected servers currently are: web61, web64, web65, web71, web72, web73, web75, web76, web77, web78, web82, web83 and mailbox2.

The support system is also affected.

We’ll post more inforation as it becomes available.

2009-08-01 17:45 CDT – The network issue has been resolved and all affected servers are back online.

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Unprivileged ports are now closed to the outside by default

Posted in Service change by

As announced at http://statusblog.webfaction.com/ports all unprivileged ports are now closed to the outside by default.

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Recent developments for Zope users

Posted in General by

We’ve just added a new installer to our control panel for Zope 2.10.8 with Plone 3.2.3. This is our first installer to use zc.buildout.

We’ve also released a Zope product to make it easier to use SSL with your Zope site. In the past, using SSL with Zope on our servers required you to tweak the code of Zope’s ZPublisher/HTTPRequest.py – our new product monkeypatches ZPublisher.HTTPRequest automatically, so you won’t need to touch any core Zope code. More information is available at:

Enjoy!

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Web 85 Down (fixed)

Posted in Uncategorized by

Web 85 is currently down. We are investigating the issue and hope to have it rectified shortly.

Update: Certain processes had not started correctly after a server reboot. This issue is now resolved.

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Reminder: From July 30th unprivileged ports will be closed to the outside by default

Posted in Service change by

See http://statusblog.webfaction.com/ports for the original announcement.

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