[Fixed] Web344 inaccessible

Posted in Problems by

2016-12-14 8:30 UTC: The server is currently not responding. We are investigating the issue and will update this post as soon as we have further details.

2016-12-14 8:42 UTC: The issue has been resolved and the server is back online.

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[Fixed] Web349 inaccessible

Posted in Uncategorized by

The server is currently not responding. We are investigating the issue and will update this post as soon as we have further details.

2016-12-14 04:29:30 UTC: We’ve identified, isolated the load on the server. All services should be restored to normal. We will continue to monitor the server. If there are any issues please let us know via support ticket.

 

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[Fixed] Web522 databases inaccessible

Posted in Downtime by

Web522 is having a problem on MySQL, we’re investigating it.

2016-12-12 12:52 UTC: We find out an error on users table and we restore it from backups

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[Fixed] Web318 inaccessible

Posted in Downtime by

2016-12-11 08:22 UTC The server is currently not responding. We are investigating the issue and will update this post as soon as we have further details.

2016-12-11 10:40 UTC The server is back online and looks stable. We’ll continue to monitor the server.

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[complete] Control panel and API maintenance reboots

Posted in Maintenance by

2016-12-05 17:13 UTC: We will be rebooting our control panel and API services in the next hour to accomplish some maintenance tasks. The services should be down for know more than a few minutes. We’ll update this post when the maintenance is complete.

2016-12-05 18:51 UTC: The maintenance is complete.

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[Fixed] Web434 inaccessible

Posted in Uncategorized by

2016-12-04 16:06 UTC The server is currently not responding. We are investigating the issue and will update this post as soon as we have further details.

2016-12-04 17:37 UTC Web434 is back online. We’ll continue to monitor the server.

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[Fixed] Web491 inaccessible

Posted in Downtime by

2016-11-24 12:05 UTC: The server is currently not responding. We are investigating the issue and will update this post as soon as we have further details.

2016-11-24 12:20 UTC: The server is back online.

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[Done] Web403 Emergency RAID Maintenance

Posted in Uncategorized by

Web403 is being taken down to check the RAID controller. Please stand by for updates.

2016-11-13 17:33 UTC: Web403 is back online.

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[Fixed] Web315, Web318 offline

Posted in Downtime by

Web315 and Web318 have failed to come back online following a maintenance reboot. We’re looking into the problem at this time and will update this post when we have more information

2016-11-05 00:39 UTC: The issue is still under investigation.

2016-11-05 04:10 UTC: The issue with Web315 has been resolved and the server is back online. We are still working on solving the problem with Web318 as soon as possible.

2016-11-05 15:50 UTC Web318 is back online.

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[Done] Reboots on Centos 6 servers

Posted in Maintenance by

Over the next few days we are going to reboot all of our CentOS 6 servers to pick up important updates.

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