We are unable to process manual payments and cannot set up new payment sources for automatic monthly billing at this time. We’re working with our payment processor to resolve the issue and will update this post as soon as more information is available.
2019-09-18 16:55 UTC: The payment system issue has been resolved. If you are still having issues accessing any of the servers above please contact our support team.
We will be performing network maintenance on our USA based servers on September 9th, 2019 to fix a switch issue. This will also prevent network connectivity issues in the future due to better redundancy.
The maintenance will take place between 4:30 UTC and 10:00 UTC.
Connectivity to the servers may be interrupted for up to 120 minutes during the maintenance window.
2019-09-05 06:48 UTC: An emergency replacement had to be performed today and this maintenance is no longer required.
We will be performing maintenance on all servers July 22-26, 2019 to install important updates.
A two-hour window has been allocated for the maintenance per server, however, the actual downtime should be much less. During the downtime connectivity to the server will be interrupted. We will email customers with the specific time of their maintenance.
This is a mandatory security maintenance to patch the MDS (ZombieLoad) CPU vulnerability that cannot be altered, postponed, or rescheduled. If you want to learn more about this vulnerability, visit Intel’s website.
We apologize in advance for the inconvenience. Should you have any questions
about this maintenance, open a support ticket and we will be happy to help