[Done] Web114 Emergency Maintenance

Posted in Downtime by

The filesystem on Web114 has gone read-only so we’re taking it offline for an emergency fsck.

2013-09-08 05:42 UTC: fsck is at 60%

2013-09-08 06:28 UTC: fsck first pass complete, second pass just started

2013-09-08 07:20 UTC: second fsck complete, server is now back online and fully operational

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[Fixed] Web364 down

Posted in Downtime by

Web364 has suddenly gone down and we are currently working to bring it back online ASAP.

2013-08-25 16:53 UTC: Web364 is back and operating normally.

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[Done]Web313 down

Posted in Downtime by

Web313 has gone down and we are working urgently to bring it back online ASAP.

09:34:17 Aug 15 2013 UTC: Web313 is back and operating normally.

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[Done]Emergency maintenance on Web385

Posted in Downtime by

Web385 experienced a kernel panic a short while ago.  We have rebooted the server but it is showing filesystem errors so we are taking the server down to run a fsck.  We will update this post as maintenance progresses.

2013-05-20 08:28 UTC FSCK completed, the server is back to operational status.

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[Fixed] web40 is unavailable

Posted in Downtime by

web40 is currently down. We are investigating the issue.

2012-12-03 22:57 UTC: The server is now back online and functioning normally.

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[Fixed] MySQL issues on Web200

Posted in Downtime by

We’ve experienced MySQL issues on Web200 earlier, which were affecting database server stability.

The database is back online and responding to requests but we discovered some of the MySQL databases had been corrupted and we are currently working on restoring them from our latest backups.

2012-03-07 20:16 UTC: The majority of MySQL databases have been restored. Remaining issues for a few customers are being addressed via support tickets.

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[Fixed] Web175 down

Posted in Downtime by

Web175 is currently down. The issue is being investigated.

We will update this entry once we have more information.

Update: normal operation has been restored.

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[Fixed] web51 down

Posted in Downtime by

The main Apache server for web51 is currently down, which is preventing all HTTP traffic to the server. We are looking into this and will update this post as more information is uncovered.

The server is now back online and all apps should be running, if you are still having troubles please open a support ticket.

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