Web331 is experiencing heavy incoming traffic at this moment, which greatly affects its network connectivity. Packet loss and other network problems are to be expected.
We are working with our datacenter on resolving the problem and we will update this post as soon as we have more information on the subject.
2013-12-05 17:36 UTC: DDoS protection has been enabled on the machine and is mitigating the attack.
2013-12-10 09:02 UTC: The DDoS attack is still going on. It is sporadic in nature and tends to disappear at times. Customers might experience intermittent connectivity issues.
2013-12-12 13:03 UTC: The DDOS attack is still present, though it seems a bit weakened. However, temporary network problems are to be expected. Please note that the issue is still open and must be considered so until this blog post states otherwise.