[Fixed] Network disruption in Singapore

Posted in Downtime by

At the moment, all of our Singapore servers are inaccessible due to a disruption in our upstream provider’s network.

The affected servers are: web321, web322, web323, web339, web340, web360, web361, web362, web375, web379, web390, web409, web422, web423, web424, web429, web438, web442, web463

Our network provider is working to resolve this issue – we’ll update this post as soon as we have more information.

2014-09-22 01:52 UTC: Network engineers have confirmed that a software-related event has left the router in an abnormal state, and are now working to reboot the network hardware in order to restore service.

2014-09-22 02:06 UTC: Network connectivity to our Singapore servers has been restored.


[Done]Scheduled maintenance on Web429, July 25th, 2014.

Posted in Scheduled downtime by

Web429 will be taken down for a HDD+Cables swap Friday July 25th 2014, between 07:00 UTC and 09:00 UTC. We will update this post as maintenance will progress.

2014-07-25 08:34 UTC The replacement has been completed, the server is back at operational status.