[Fixed] Filesystem problems on Web461

Posted in Problems by

A few minutes ago, Web461 stopped accepting SSH connection. We rebooted the machine, and were able to log in after doing so, but load is rising quickly and there are signs of problems with the disk array. We’re currently investigating and will update this post when we have more information.

2016-04-12 03:30 UTC:  The server is working, but MySQL has become corrupted.  We are in the process of backing-up and restoring the databases.

2016-04-12 08:30 UTC:  MySQL restores are still in progress.

2016-04-12 10:30 UTC:  The server has lost network connectivity.  Our technicians are diagnosing the problem.  Once network connectivity is restored we will be able to finish the MySQL restore process.

2016-04-12 13:15 UTC:  The server is back online, and we are proceeding once again with MySQL restoration.

2016-04-12 15:30 UTC:  Most MySQL databases have been restored.

2016-04-12 16:30 UTC:  All MySQL databases have been restored.  If you notice any problems with your website, please open a support ticket.


WebFaction: network maintenance affecting several EU servers on July 1, 2015

Posted in Scheduled downtime by

Our upstream provider will be performing network maintenance on July 1, 2015 between 22:00 and 03:00 UTC the following morning. The following servers will be affected:

Dweb186, Web209, Web210, Web211, Web217, Web218, Web223, Web224, Web225, Web303, Web304, Web305, Web306, Web314, Web316, Web317, Web327, Web331, Web332, Web333, Web334, Web357, Web358, Web359, Web364, Web370, Web371, Web381, Web383, Web385, Web392, Web394, Web395, Web398, Web403, Web412, Web416, Web420, Web421, Web427, Web431, Web433, Web435, Web437, Web441, Web447, Web448, Web451, Web456, Web457, Web459, Web461, Web464, Web466, Web478, Web480, Web483, Web488

Connectivity to the above servers will be interrupted for upwards of 20 minutes during the maintenance window.

We apologize in advance for the inconvenience. Should you have any questions about this maintenance, feel free to open a support ticket or email support@webfaction.com and our support team will be happy to help.