[Fixed] Web68 inaccessible

Posted in Problems by

Web68 is currently not responding to network requests. We’re looking into the cause of the problem and will update this post when we have more information.

2011-05-24 19:23 UTC: The server is still inaccessible, cause still under investigation.

2011-05-24 20:07 UTC: Web68 is now accessible. The problem was extremely high network utilization coming from an insecure customer application.


[Fixed] Network outage affecting several servers

Posted in Downtime by

A network outage is currently affecting the following servers: web58, web60, web61, web62, web63, web64, web65, web66, web67, web68, web69, web70, web71, web72, web73, web74, web75, web76, web77, web78, web79, web80, web81, web82, web83, web134, web135, web136.

Our webmail and support ticket systems are also affected.

We are currently investigating the problem and hope to have it resolved soon. We will update this post with more information as the situation progresses.

18:30 UTC: There was a failure in the switch that services the rack housing the affected servers. The problem has been corrected and all of the affected servers are back online.